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Jamf Protect vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Jamf Protect's support is praised for responsiveness but criticized for slow resolutions, needing improvement in response time and assistance.
Sentiment score
4.8
Microsoft Defender for Business customer service is generally good with quick online responses, but phone contact and efficiency need improvement.
 

Room For Improvement

Sentiment score
6.7
Jamf Protect needs improvements in pricing, platform support, user visibility, security measures, training, and third-party integration.
Sentiment score
3.8
Microsoft Defender for Business needs better reporting, URL filtering, DLP capabilities, integration, false positive management, threat response, communication, and Mac support.
 

Scalability Issues

No sentiment score available
Jamf Protect is highly scalable and trusted by organizations for Mac devices, gaining popularity for its reliable performance.
Sentiment score
8.3
Microsoft Defender for Business is highly scalable, cloud-driven, and successfully deployed on 20,000 endpoints with 2,000 users.
 

Setup Cost

No sentiment score available
Jamf Protect is costly yet competitive within Apple ecosystems, potentially cheaper than alternatives like ApexOne, with added support costs.
No sentiment score available
 

Stability Issues

No sentiment score available
Jamf Protect is highly stable, receiving top ratings for reliability and performance across hundreds of devices for a year.
Sentiment score
9.3
Users find Microsoft Defender for Business reliable and stable, appreciating its seamless integration, consistent protection, and minimal maintenance requirements.
 

Valuable Features

Sentiment score
8.2
Jamf Protect offers swift updates, seamless integration, and robust security features without impacting Mac OS performance.
Sentiment score
7.9
Microsoft Defender for Business offers scalable, user-friendly security with strong EDR capabilities and integrates seamlessly with Microsoft 365 and Lighthouse.
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (18th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.5%, up from 0.1% compared to the previous year. The mindshare of Microsoft Defender for Business is 1.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashitosh Bankar - PeerSpot reviewer
Searches incoming and outgoing traffic for malware and monitors the network for security
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
University
12%
Financial Services Firm
10%
Wholesaler/Distributor
5%
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The tool's cost has been a little high, but I do not think it was terrible.
What needs improvement with Microsoft Defender for Business?
The tool's support is an area of concern where improvements are needed. I have had issues trying to get support or even trying to get to somebody. I often give up chasing the support and end up goi...
 

Learn More

 

Overview

Find out what your peers are saying about Jamf Protect vs. Microsoft Defender for Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.