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BigFix vs Jamf Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Jamf Protect is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Ashitosh Bankar - PeerSpot reviewer
Searches incoming and outgoing traffic for malware and monitors the network for security
Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"It has plugins development options, which are great."
"We've had no issues with stability."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The product's initial setup phase has very simple steps."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The product's initial setup phase is straightforward and as simple as CrowdStrike."
"The behavioral detection is valuable."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
 

Cons

"BigFix should improve its compatibility with other platforms, such as Linux."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Jamf Protect needs to improve its pricing."
"The solution’s stability could be improved."
"Beginners need initial training."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution's integration with other tools is slow."
"The tool's drawback is that it fails to offer support for Linux."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
 

Pricing and Cost Advice

"The license is subscription-based."
"The cost is slightly high."
"The price of the solution is high. There are not any additional fees from the standard license."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The licensing costs are yearly and expensive."
"The product is not an averagely priced tool."
"Jamf Protect costs double the price that we were paying before."
"It's significantly cheaper than other options like ApexOne."
"Jamf Protect is an expensive solution."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Computer Software Company
16%
University
12%
Financial Services Firm
9%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about BigFix vs. Jamf Protect and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.