KiSSFLOW vs ProcessMaker comparison

KiSSFLOW and ProcessMaker are both solutions in the Business Process Management (BPM) category. KiSSFLOW is ranked #11 with an average rating of 8.6, while ProcessMaker is ranked #38. KiSSFLOW holds a 0.5% mindshare in BPM, compared to ProcessMaker’s 0.7% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

KiSSFLOW

Read 12 KiSSFLOW reviews

603 Views
342 Comparison Views

92% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

489 Views
382 Comparison Views

100% willing to recommend

KiSSFLOW

ProcessMaker

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

KiSSFLOW and ProcessMaker are workflow automation tools. ProcessMaker seems more favorable for businesses needing advanced features and customization due to its scalability and complex process management, whereas KiSSFLOW tends to attract organizations seeking simplicity and rapid implementation.

Features: KiSSFLOW offers a straightforward design, intuitive process design, and seamless integration with other tools, making it easy for businesses to automate workflows without much technical knowledge. ProcessMaker provides advanced reporting, complex process design capabilities, and deep customizability, suiting enterprises with intricate operational needs.

Ease of Deployment and Customer Service: KiSSFLOW is cloud-based, which minimizes deployment efforts and comes with responsive customer support for smooth onboarding. ProcessMaker offers both cloud and on-premise deployment, providing flexibility but potentially requiring more initial setup effort. It also has strong customer support, albeit with added complexity compared to KiSSFLOW.

Pricing and ROI: KiSSFLOW typically has a lower setup cost, offering favorable ROI for businesses that need straightforward workflow automation without a high initial investment. ProcessMaker’s pricing reflects its extensive features and customization options, which may lead to a longer time before achieving ROI but provides significant value for enterprises with complex processes. KiSSFLOW is positioned as a more economical choice, while ProcessMaker justifies higher costs with advanced functionalities.

To learn more, read our detailed KiSSFLOW vs. ProcessMaker Report (Updated: April 2025).

Buyer's Guide

KiSSFLOW vs. ProcessMaker

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

KiSSFLOW

Ranking in Business Process Management (BPM)

11th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th)

ProcessMaker

Ranking in Business Process Management (BPM)

38th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. The mindshare of ProcessMaker is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."

"The user interface is very, very good."

"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."

"The best thing about KiSSFLOW is that we can do virtual approvals."

"The best thing about Kissflow is its user-friendliness."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

"Kissflow has reduced the bottleneck around getting approval for certain items in the company."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

More KiSSFLOW pros

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"The integration between forms should be made easier."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."

"One area where I believe Kissflow can be improved is customization."

"Sometimes some notifications don't appear on the mobile app."

"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."

"The UI, though is pretty friendly and easy to use, can be improved in some aspects."

"There is a lag in the delay between API calls."

More KiSSFLOW cons

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

Pricing and Cost Advice

"This is an affordable product and everything is included in the subscription."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"The product costs $15 per user per month."

"The license is very expensive."

"Your company must subscribe to the solution if you create a business account."

"We have a yearly license."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Government

Wholesaler/Distributor

Financial Services Firm

26%

Computer Software Company

16%

Government

12%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

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What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

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What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

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Product Reports

Buyer's Guide

KiSSFLOW

April 2025

Download KiSSFLOW product report

Buyer's Guide

Business Process Management (BPM)

April 2025

Download ProcessMaker product report

Also Known As

No data available

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

KiSSFLOW

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

KiSSFLOW vs. ProcessMaker

April 2025

Free Report: KiSSFLOW vs. ProcessMaker

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