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KiSSFLOW vs Retool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KiSSFLOW
Ranking in Rapid Application Development Software
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Business Process Management (BPM) (11th), Low-Code Development Platforms (10th)
Retool
Ranking in Rapid Application Development Software
18th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of KiSSFLOW is 0.6%, up from 0.5% compared to the previous year. The mindshare of Retool is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Saurabh Tiwari - PeerSpot reviewer
Easy to use, I don't need to write extensive code and built-in components helps to develop tools
Retool provides multiple tools and functionalities that we can use. However, there are restrictions on the front-end side. From the back-end side, we can use anything, but on the front-end, we have limited tools. This limits our ability to enhance functionality. For example, if I'm creating a tool for you to collect feedback from your clients or users, we have limited resources on the front-end. For the back-end, we have unlimited resources, but for the front-end, we are restricted to creating dashboards and similar tools. If you want to enable other functionalities, we can add them, but this is a limitation on the front-end side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is very, very good."
"The most valuable feature is the performance."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing about Kissflow is its user-friendliness."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The support team responds fast."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"Retool provides us with the opportunity to save time and be more efficient."
"We can create the dashboards quickly."
"The stability is okay."
"The most valuable feature of the solution is connectivity with APIs and other databases."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"The most valuable feature of Retool is the workflow because I can integrate multiple features, such as RESTful API, JavaScript API, or different databases on the same dashboard."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
 

Cons

"The integration between forms should be made easier."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"KiSSFLOW needs to improve its integration."
"One area where I believe Kissflow can be improved is customization."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"Sometimes some notifications don't appear on the mobile app."
"There is a lag in the delay between API calls."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"The part where we can add some custom logic or custom plugins could be better."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
"The components are changed frequently, which is very irritating."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"Retool should add more resource integration."
"There are restrictions on the front-end side."
"The solution lacks inbuilt customization to customize bar charts."
 

Pricing and Cost Advice

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"Your company must subscribe to the solution if you create a business account."
"The product costs $15 per user per month."
"This is an affordable product and everything is included in the subscription."
"The license is very expensive."
"I don't know Retool's current pricing, but it cost around $12 per month earlier."
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
"The tool is a little bit expensive."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Wholesaler/Distributor
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
What is your experience regarding pricing and costs for Retool?
For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan.
What needs improvement with Retool?
One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries. This would enhance the tool's versatility and allow more complex ...
What is your primary use case for Retool?
I employ Retool primarily to build admin panels that effectively manage office and backend project staff. These panels facilitate the management of various organizational functions and streamline u...
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Information Not Available
Find out what your peers are saying about KiSSFLOW vs. Retool and other solutions. Updated: March 2025.
847,646 professionals have used our research since 2012.