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Pega Platform vs Retool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

Pega Platform
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
79
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)
Retool
Ranking in Rapid Application Development Software
18th
Average Rating
8.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Balaji  Choda - PeerSpot reviewer
Oct 24, 2024
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
Saurabh Tiwari - PeerSpot reviewer
May 16, 2024
Easy to use, I don't need to write extensive code and built-in components helps to develop tools
Retool provides multiple tools and functionalities that we can use. However, there are restrictions on the front-end side. From the back-end side, we can use anything, but on the front-end, we have limited tools. This limits our ability to enhance functionality. For example, if I'm creating a tool for you to collect feedback from your clients or users, we have limited resources on the front-end. For the back-end, we have unlimited resources, but for the front-end, we are restricted to creating dashboards and similar tools. If you want to enable other functionalities, we can add them, but this is a limitation on the front-end side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The case management is great."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The solution's case management is its most valuable aspect."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The case management functionality of this solution has been most valuable."
"Retool provides us with the opportunity to save time and be more efficient."
"The most valuable feature of Retool is the workflow because I can integrate multiple features, such as RESTful API, JavaScript API, or different databases on the same dashboard."
"We can create the dashboards quickly."
"The most valuable feature of the solution is connectivity with APIs and other databases."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
"The stability is okay."
 

Cons

"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."
"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"There is room for improvement in the user interface area."
"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."
"Its implementation in the public sector was a bit complex."
"Customers expect more out-of-box solutions to be readily available"
"The part where we can add some custom logic or custom plugins could be better."
"There are restrictions on the front-end side."
"The solution lacks inbuilt customization to customize bar charts."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"The components are changed frequently, which is very irritating."
"Retool should add more resource integration."
 

Pricing and Cost Advice

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"Licensing varies across geographical regions for us."
"Pega is expensive."
"The pricing is pretty good, compared to other similar products."
"The licensing model for Pega BPM needs to be improved."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
"The tool is a little bit expensive."
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"I don't know Retool's current pricing, but it cost around $12 per month earlier."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What is your experience regarding pricing and costs for Retool?
For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan.
What needs improvement with Retool?
One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries. This would enhance the tool's versatility and allow more complex ...
What is your primary use case for Retool?
I employ Retool primarily to build admin panels that effectively manage office and backend project staff. These panels facilitate the management of various organizational functions and streamline u...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Learn More

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Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Information Not Available
Find out what your peers are saying about Pega Platform vs. Retool and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.