KiSSFLOW vs Newgen OmniFlow comparison

KiSSFLOW and Newgen are both solutions in the Business Process Management (BPM) category. KiSSFLOW is ranked #10 with an average rating of 8.6, while Newgen is ranked #35. KiSSFLOW holds a 0.5% mindshare in BPM, compared to Newgen’s 0.7% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

KiSSFLOW

Read 12 KiSSFLOW reviews

669 Views
391 Comparison Views

92% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

942 Views
571 Comparison Views

100% willing to recommend

KiSSFLOW

Newgen OmniFlow

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Newgen OmniFlow and KiSSFLOW are competing products in the workflow automation arena. Based on data, Newgen OmniFlow appears to excel in providing comprehensive enterprise solutions, whereas KiSSFLOW offers enhanced simplicity and accessibility, making it attractive for smaller businesses prioritizing user-friendly collaboration.

Features: Newgen OmniFlow provides advanced process orchestration, AI-powered automation, and robust integration capabilities beneficial for complex workflows in larger enterprises. KiSSFLOW focuses on straightforward process management with intuitive drag-and-drop builders, seamless cloud service integration, and the ability to operate without needing extensive technical expertise.

Room for Improvement: Newgen OmniFlow could improve its ease of use to accommodate smaller businesses better and reduce complexity in deployment. Additionally, enhancing its user interface for greater intuitiveness could be beneficial. KiSSFLOW could work on expanding its feature set to include more advanced automation options, improving scalability for larger enterprises, and enhancing data management capabilities.

Ease of Deployment and Customer Service: Newgen OmniFlow requires a more intricate deployment process that is suitable for enterprises looking for tailored solutions with extensive support. KiSSFLOW is appreciated for its rapid cloud-based deployment and favorable customer service, suiting companies that require quick setup with minimal technical intervention.

Pricing and ROI: Newgen OmniFlow typically involves a significant initial investment but promises substantial ROI through extensive capabilities and scalability over the long term. KiSSFLOW offers cost-effective pricing aligned with its focus on simplicity and efficiency, delivering swift ROI for businesses prioritizing low entry costs and straightforward functionality.

To learn more, read our detailed KiSSFLOW vs. Newgen OmniFlow Report (Updated: January 2025).

Buyer's Guide

KiSSFLOW vs. Newgen OmniFlow

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

KiSSFLOW

Ranking in Business Process Management (BPM)

10th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Performance Management (7th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

35th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 0.5%, down from 0.6% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Julius Jagdon

Business Tools at Motorola Solutions

The tool is intuitive to use and, through automation, has been a real time-saver

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Read full review

JoyceJose

Chief Manager at a financial services firm with 10,001+ employees

Flexible in terms of how the UI assists users working in a variety of roles

Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is very, very good."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."

"The best thing about KiSSFLOW is that we can do virtual approvals."

"The best thing about Kissflow is its user-friendliness."

"I like the forms which help us to get information."

"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

More KiSSFLOW pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The most valuable feature is the flexibility in using it."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

Cons

"One area where I believe Kissflow can be improved is customization."

"KiSSFLOW needs to improve its integration."

"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."

"There is room for improvement in terms of stability."

"The integration between forms should be made easier."

"Sometimes some notifications don't appear on the mobile app."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"There is a lag in the delay between API calls."

More KiSSFLOW cons

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"Improvement is needed in supporting the partner ecosystem."

"The development teams should be more agile and they need to have more team members."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"In terms of stability, like every product it has its issues."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"I would like to see more automated analytics built into the solution."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

Pricing and Cost Advice

"Your company must subscribe to the solution if you create a business account."

"The license is very expensive."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"The product costs $15 per user per month."

"This is an affordable product and everything is included in the subscription."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The price of Newgen OmniFlow is priced reasonably."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

22%

Computer Software Company

14%

Real Estate/Law Firm

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

See all answers

What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

See all answers

What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

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What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

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Product Reports

Buyer's Guide

KiSSFLOW

January 2025

Download KiSSFLOW product report

Buyer's Guide

Newgen OmniFlow

January 2025

Download Newgen OmniFlow product report

Also Known As

No data available

OmniFlow

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

KiSSFLOW

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

Rak Bank, Bank Dhofar

Buyer's Guide

KiSSFLOW vs. Newgen OmniFlow

January 2025

Free Report: KiSSFLOW vs. Newgen OmniFlow

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