Appian vs Newgen OmniFlow comparison

Appian and Newgen are both solutions in the Business Process Management (BPM) category. Appian is ranked #7 with an average rating of 8.0, while Newgen is ranked #37. Appian holds a 6.1% mindshare in BPM, compared to Newgen’s 0.7% mindshare. Additionally, 95% of Appian users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

Appian

Read 62 Appian reviews

6,002 Views
4,204 Comparison Views

95% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

877 Views
516 Comparison Views

100% willing to recommend

Appian

Newgen OmniFlow

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Executive SummaryUpdated on Apr 6, 2025

Appian and Newgen OmniFlow are competing solutions in the business process management space. Newgen OmniFlow has an upper hand in terms of its extensive features, while Appian stands out for overall user satisfaction, particularly in support and pricing fairness.

Features: Appian's features include powerful process automation, a low-code development environment, and rapid application deployment. Newgen OmniFlow offers extensive customizability, robust document management, and an intuitive process designer.

Room for Improvement: Appian could improve by enhancing its customization options and expanding its feature set to better suit complex enterprise requirements. Newgen OmniFlow might focus on simplifying its setup process and improving its user interface to be more intuitive. Both products benefit from ongoing updates to address user feedback and industry demands.

Ease of Deployment and Customer Service: Appian provides rapid deployment with exceptional ongoing support, making it user-friendly and ideal for quick adoption. Newgen OmniFlow offers a flexible deployment model and robust support for enterprises needing both on-premises and cloud options, although it may require more effort during initial setup for complex environments.

Pricing and ROI: Appian offers a transparent pricing model favorable for mid-sized organizations, with a quicker ROI due to faster deployment and process optimization. Newgen OmniFlow, while incurring higher initial costs, offers a comprehensive platform that promises significant long-term strategic benefits. Appian is perceived as more cost-effective upfront, whereas Newgen's advantages become more apparent with strategic investments.

To learn more, read our detailed Appian vs. Newgen OmniFlow Report (Updated: April 2025).

Buyer's Guide

Appian vs. Newgen OmniFlow

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Appian

Ranking in Business Process Management (BPM)

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (6th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

37th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.1%, down from 6.4% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Srimanta Pandit

Senior Consultant at Protiviti consulting

Flexible, improves operational efficiency, and reduces the time taken to complete processes

The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.

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JoyceJose

Chief Manager at a financial services firm with 10,001+ employees

Flexible in terms of how the UI assists users working in a variety of roles

Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a stable product."

"The process models provide self-documenting systems."

"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."

"This is the most complete solution of its kind."

"I find the BPM the most valuable feature."

"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."

"The most valuable features of Appian are workflow management and the ease with which you can build the UI."

"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."

More Appian pros

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The most valuable feature is the flexibility in using it."

Cons

"We'd like improved functionality for testing new devices."

"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."

"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."

"The performance is pretty good, but the distortions need to be optimized in order for it to work well."

"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."

"The graphical user interface could be easier to use. It should be simplified."

"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."

"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."

More Appian cons

"The development teams should be more agile and they need to have more team members."

"In terms of stability, like every product it has its issues."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"Improvement is needed in supporting the partner ecosystem."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"I would like to see more automated analytics built into the solution."

Pricing and Cost Advice

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."

"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."

"The pricing can be a little confusing to customers."

"It is fully managed, and I don't believe there are any additional expenses."

"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."

"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."

More Appian pricing and cost advice

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The price of Newgen OmniFlow is priced reasonably."

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Top Industries

By visitors reading reviews

Educational Organization

28%

Financial Services Firm

16%

Computer Software Company

10%

Government

Financial Services Firm

24%

Computer Software Company

13%

Real Estate/Law Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...

See all answers

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

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Compared 38% of the time

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Compared 13% of the time

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Compared 11% of the time

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Product Reports

Buyer's Guide

Appian

April 2025

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Buyer's Guide

Newgen OmniFlow

April 2025

Download Newgen OmniFlow product report

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

OmniFlow

Overview

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Appian

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

Rak Bank, Bank Dhofar

Buyer's Guide

Appian vs. Newgen OmniFlow

April 2025

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