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Appian vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Process Automation (5th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
37th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.1%, down from 6.4% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
JJ
Flexible in terms of how the UI assists users working in a variety of roles
Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian also has very flexible local integration."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"The tool is very flexible."
"The setup is easy."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"It is easy for me to define the process and create configurable workflows."
"It ​reduces development time in half making us more efficient."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature is the flexibility in using it."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
 

Cons

"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"It is difficult to set up the on-premise version."
"It needs better integration with our existing application ecosystem."
"Lacks business rules management as part of the solution."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"The development teams should be more agile and they need to have more team members."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Improvement is needed in supporting the partner ecosystem."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"In terms of stability, like every product it has its issues."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"I would like to see more automated analytics built into the solution."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
 

Pricing and Cost Advice

"BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"The pricing can be a little confusing to customers."
"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"It's good value for the price."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The tool is quite costly."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
23%
Real Estate/Law Firm
13%
Computer Software Company
13%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
OmniFlow
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Rak Bank, Bank Dhofar
Find out what your peers are saying about Appian vs. Newgen OmniFlow and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.