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IBM BPM vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM BPM enhances process efficiency, reduces errors, and often recovers costs within a year despite moderate licensing costs.
No sentiment score available
 

Customer Service

Sentiment score
6.6
IBM BPM's customer service is praised for expertise but needs improvement in response times and handling complex issues.
Sentiment score
5.6
Newgen OmniFlow's customer service is mixed, praised for dedication but criticized for response times and expertise issues.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
6.9
IBM BPM is scalable but requires tuning and monitoring for performance amid challenges and varied user satisfaction.
Sentiment score
7.1
Newgen OmniFlow scalability is mixed, with satisfactory performance but challenges with process enhancements requiring external support.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.2
IBM BPM is generally stable with improved performance, occasional instability issues, and effective support for resolving problems.
Sentiment score
6.6
Newgen OmniFlow is stable but requires monitoring, rated seven out of ten due to security concerns and server issues.
 

Room For Improvement

IBM BPM needs intuitive configuration, better integration, improved scalability, simplified processes, UI refinement, enhanced features, and reduced pricing.
Newgen OmniFlow requires agile teams, better integration, user-friendly interface, customization, automation, and improved reporting and analytics capabilities.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

IBM BPM is a costly solution with complex licensing, best suited for large enterprises seeking powerful capabilities.
Newgen OmniFlow licensing is user-based with negotiable elements, seen as cost-effective but cloud options are pricier.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

IBM BPM is praised for process orchestration, integration, user interface, automation, and strong analytics with low-code deployment.
Newgen OmniFlow offers flexibility, quick integration, user-friendly tools, and customization, making it attractive for diverse organizational needs.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Application Infrastructure (7th), Process Automation (5th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
35th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.6%, down from 7.7% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
JJ
Flexible in terms of how the UI assists users working in a variety of roles
Our initial setup was complex because we are guaranteed to have approximately two thousand concurrent users. We began first with a couple of servers, then after a couple of years, as we saw that the usage was going up, we grew both horizontally and vertically. We have a pretty big team here, with fifteen huge processes. I would say that from a development perspective, building one complex process will take a couple of developers, and an additional person is required to exclusively handle the support. There are many factors to it. In our organization, we need 24/7 support because we have trade finances that work in the middle of the night. We require additional support to accommodate people working in shifts. If change requests come in then one developer may be able to handle three processes. In the case of a new requirement, there is normally one developer who works with the team leader that is monitoring the entire setup.
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
21%
Computer Software Company
13%
Real Estate/Law Firm
13%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
OmniFlow
 

Learn More

Video not available
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Rak Bank, Bank Dhofar
Find out what your peers are saying about IBM BPM vs. Newgen OmniFlow and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.