Knowage vs Salesforce Einstein Analytics comparison

Knowage and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Knowage is ranked #32, while Salesforce is ranked #11 with an average rating of 8.6. Knowage holds a 0.4% mindshare in BIT, compared to Salesforce’s 1.2% mindshare. Additionally, 85% of Knowage users are willing to recommend the solution, compared to 85% of Salesforce users who would recommend it.

Knowage

Read 18 Knowage reviews

502 Views
391 Comparison Views

85% willing to recommend

Salesforce Einstein Analytics

Read 19 Salesforce Einstein Analytics reviews

2,636 Views
1,266 Comparison Views

85% willing to recommend

Knowage

Salesforce Einstein Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Knowage and Salesforce Einstein Analytics are competitive in the business intelligence platform category. Salesforce Einstein Analytics generally has the upper hand due to its seamless integration with Salesforce products and advanced predictive insights.

Features:Knowage offers flexibility through its open-source nature and extensive customization options. Its modular architecture allows support for varied data sources, making it noteworthy for technical teams. Salesforce Einstein Analytics features embedded AI and machine learning capabilities, delivering real-time insights and predictive analytics. Its strong integration with Salesforce provides a comprehensive data exploration experience.

Room for Improvement:Knowage's complexity may be a barrier for less technical users, requiring significant expertise for optimal use. Its support options are limited compared to more established platforms. Salesforce Einstein Analytics could benefit from enhanced integration with non-Salesforce applications and a more accessible pricing structure for smaller firms. Streamlining its deployment process could also improve user experience.

Ease of Deployment and Customer Service:Knowage requires more technical expertise for deployment, potentially complicating the initial setup phase, although it provides flexibility once operational. Salesforce Einstein Analytics offers smoother deployment with seamless Salesforce integration. The robust customer support and extensive resources provided by Salesforce are superior compared to Knowage's more limited support.

Pricing and ROI:Knowage presents a low-cost entry point, appealing for organizations with tight budgets, offering quicker ROI with minimal investment. Salesforce Einstein Analytics, although priced higher, justifies the cost with advanced features and Salesforce integration. The sophisticated analytics capabilities provide significant value for detailed business insights, suggesting a substantial ROI with effective deployment.

To learn more, read our detailed Knowage vs. Salesforce Einstein Analytics Report (Updated: April 2025).

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Knowage

Ranking in BI (Business Intelligence) Tools

32nd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Reporting (24th)

Salesforce Einstein Analytics

Ranking in BI (Business Intelligence) Tools

11th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 0.4%, down from 0.5% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

Featured Reviews

AbdulshukoorMohammed

General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING

Easy to customize, cross-platform capable, and very stable

The only challenge here is that it's a Java-based platform. It requires very high technical skills. When we come to the integration with the single sign-on facilities, that part is very challenging. In Power BI and other tools, it's very easy to integrate with active directory and single sign-on, and identity management is very easy in other business intelligence tools. However, when it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports. The solution could be cheaper.

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Parker Goodson

Enterprise Account Executive at T-Mobile

Helpful consistent measurements, high availability, and scales well

When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The embedding feature is great."

"We can easily do our own customizations."

"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."

"I can't name the features the way the Knowage community calls them because I still don't know the lingo. However, I can describe them. I like the ability to join more than one report, set all fields on one end, and replicate that on the other reports. I like that a lot. I think it's one of the features that got me using Knowage. They have tables, and I like that too. They took SQL scripts and many other scripts and enabled them to even correlate with Python. That's also one of the best things about Knowage. You could also decide to get information per user role, and this is also a feature that I like in Knowage."

"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."

"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."

"he most valuable feature of the solution is its ease of use."

"We have found the scalability to be very good."

"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."

"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."

"The solution scales extremely well."

"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."

More Salesforce Einstein Analytics pros

Cons

"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."

"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."

"The dashboard components could be better."

"The only challenge here is that it's a Java-based platform. It requires very high technical skills."

"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."

"The product is expensive."

"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."

"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."

"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."

"Better pricing would make it available to more users and we would likely use it more broadly within the organization."

"Salesforce is working very rigorously on improvements with each release."

"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."

"Knowage is open-source, and an enterprise edition is also available."

"The solution is expensive."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

"I rate the solution's pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

14%

Real Estate/Law Firm

Hospitality Company

Computer Software Company

18%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Salesforce Einstein Analytics?

The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...

See all answers

What needs improvement with Salesforce Einstein Analytics?

Salesforce is working very rigorously on improvements with each release.

See all answers

What is your primary use case for Salesforce Einstein Analytics?

I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.

See all answers

Comparisons

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Compared 42% of the time

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Compared 16% of the time

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Compared 14% of the time

IBM Watson Explorer vs Salesforce Einstein Analytics

Compared 14% of the time

SAP Analytics Cloud vs Salesforce Einstein Analytics

Compared 9% of the time

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Product Reports

Buyer's Guide

Knowage

April 2025

Download Knowage product report

Buyer's Guide

Salesforce Einstein Analytics

March 2025

Download Salesforce Einstein Analytics product report

Also Known As

SpagoBI

Einstein Analytics, Salesforce Wave Analytics

Overview

Knowage (formerly SpagoBI) has a 14-years history. The actual release is the 6.3.

Knowage offers FULL ANALYTICAL CAPABILITIES, with a special focus on big data analytics and comprehensive support to rich and multi-source data analysis. Knowage provides different modules, each one focused on a specific domain but mutually combinable (Big Data, Smart Intelligence, Enterprise Reporting, Location Intelligence, Performance Management, Predictive Analysis). Moreover, Knowage is an OPEN SOURCE solution: the source code is freely accessible, everyone is allowed to join the community and build the own business solution to ensure strategic decision-making and improved productivity.

Knowage suite is supported by Engineering Group, the leading Italian software and services company, with about 10,000 people and more than 50 offices worldwide. Maintenance and support services (such as trainings, migration support, proof-of-concepts, etc) are provided by Engineering Group (KNOWAGE Labs) under subscription.

Knowage

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

Connect directly to your CRM data and execute on insights directly in Chatter.
Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
Explore data quickly and automate actions with prebuilt apps.
Use mobile to act, whether you're on Android or iOS.

Salesforce

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

April 2025

Free Report: Knowage vs. Salesforce Einstein Analytics

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