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LiveNX vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
28th
Ranking in IT Infrastructure Monitoring
35th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
NETSCOUT Network & Applicat...
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd), Network Troubleshooting (12th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 3.4%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT Network & Application Observability3.4%
LiveNX1.0%
Other95.6%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many positive attributes, and it's the best of the best."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"We build application dashboards and performance indexes for locations."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"It's an easy product to set up."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"This is the best protocol analyzer I've used and I've used some from WildPackets and quite a few other places."
"Other than those bugs I mentioned, we haven't encountered any issues with stability."
 

Cons

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"They have some unique functionality but they need to create a more simplified UI."
"Sometimes the solution does not register devices properly and that is a bug."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"It is not as robust as other NPM solutions."
"The only downside to this software is the price."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"There is a timeout feature that we have been asking for awhile."
"There is a big issue with the special way they use InfiniStream to store data."
"They can increase flexibility in the search engine. Basically, I go with the information I have at the time. If I could just type in the parameter that I want to search for and its value, it might be easier than having to do the groundwork upfront before I can get my traces."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"We have a lot of timeouts when we are trying to assemble data packets together or trying to pull down a view of one particular call."
"The solution is not easy to install."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
 

Pricing and Cost Advice

"It's very expensive."
"The solution is fairly expensive compared to other products."
"We use the free version."
"It is a little overall pricey and expensive, but you get what you pay for."
"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
"It is very expensive, but it's well worth the money."
"The biggest problem we have with this product is the expense."
"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"Licensing is quite expensive."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
"The scalability becomes very expensive quickly."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

LiveNX
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Find out what your peers are saying about LiveNX vs. NETSCOUT Network & Application Observability and other solutions. Updated: September 2026.
919,341 professionals have used our research since 2012.