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LiveNX vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
28th
Ranking in IT Infrastructure Monitoring
35th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
NETSCOUT Network & Applicat...
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Network Troubleshooting (12th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.8% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 3.8%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT Network & Application Observability3.8%
LiveNX1.0%
Other95.2%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its analytical capability is really good."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"The product has a very good graphical interface."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We build application dashboards and performance indexes for locations."
"We have a good relationship with NETSCOUT, and it's reflected in the communication and the service that we see from them."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The solution most definitely provides us with increased visibility while conducting an IT deployment, allowing us to understand changes that we're making in the network, see our network's performance day-to-day and hour-to-hour, and even identify customer impact before the customer complains."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"This solution has cut our overall troubleshooting time by several days."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
 

Cons

"This is a horrible solution and I think everything needs to be improved."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"It is not as robust as other NPM solutions."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"They have some unique functionality but they need to create a more simplified UI."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Sometimes the solution does not register devices properly and that is a bug."
"The NetFlow Collectors could handle more flows per minute."
"There is a big issue with the special way they use InfiniStream to store data."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"The product is a little complicated."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Most of the functionality I mentioned above could be improved, to be honest. Also, it's not intuitive, it's not simple to use."
 

Pricing and Cost Advice

"It's very expensive."
"We use the free version."
"The solution is fairly expensive compared to other products."
"I don't know what the cost to buy the solution was, but I doubt if it's a significant part of the budget as far as the maintenance and support are concerned."
"The product is too expensive compared to other products."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"This product could be cheaper."
"The scalability becomes very expensive quickly."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

LiveNX
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Cerner Corporation
Find out what your peers are saying about LiveNX vs. NETSCOUT Network & Application Observability and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.