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ManageEngine IT360 vs NetApp Cloud Insights comparison

ManageEngine and NetApp are both solutions in the IT Infrastructure Monitoring category. ManageEngine is ranked #75, while NetApp is ranked #19 with an average rating of 8.5. ManageEngine holds a 0.1% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.
ManageEngine IT360
Read 5 ManageEngine IT360 reviews
  • 139 Views
  • 116 Comparison Views
100% willing to recommend
NetApp Cloud Insights
Read 12 NetApp Cloud Insights reviews
  • 907 Views
  • 353 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and NetApp Cloud Insights are competitive in IT infrastructure management. ManageEngine IT360 stands out in pricing and customer support, while NetApp Cloud Insights is prominent for its comprehensive feature set.

Features: ManageEngine IT360 offers integrated management capabilities, monitoring networks, servers, and applications. It aligns with ITIL standards and provides robust reporting tools. NetApp Cloud Insights offers granular visibility into complex cloud environments, anomaly detection, and cross-environment dependency mapping. It provides advanced analytics beneficial for large-scale environments.

Room for Improvement: ManageEngine IT360 could enhance its analytics to match high-demand environments, streamline more cross-platform support, and expand its cloud-native capabilities. NetApp Cloud Insights can improve on pricing transparency, simplify its setup process for smaller enterprises, and reduce resource intensity during operations.

Ease of Deployment and Customer Service: ManageEngine IT360 emphasizes easy deployment with strong support, suited for businesses desiring quick implementation. NetApp Cloud Insights offers flexibility and a streamlined approach for cloud-native environments, with customer service capable of supporting complex setups.

Pricing and ROI: ManageEngine IT360 is cost-effective with a lower initial setup cost, appealing to budget-focused organizations. NetApp Cloud Insights, requiring higher investment, provides ROI through its advanced features and insights, optimizing resources and operational efficiency.

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To learn more, read our detailed ManageEngine IT360 vs. NetApp Cloud Insights Report (Updated: April 2025).
Buyer's Guide
ManageEngine IT360 vs. NetApp Cloud Insights
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in IT Infrastructure Monitoring
75th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (105th), IT Asset Management (34th)
NetApp Cloud Insights
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Cloud Migration (9th), Cloud Monitoring Software (17th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
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Scott Lauters - PeerSpot reviewer
It provides a single pane of glass, giving us visibility into the environment
All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The solution is easy to deploy."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"The visibility and assistance with security vulnerabilities are valuable."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
More NetApp Cloud Insights pros
 

Cons

"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"The IP-based monitoring could be added in a future release."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The visualization needs some improvement because there are occasional delays while the system queries information."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
More NetApp Cloud Insights cons
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"The solution's pricing is based on the device you purchase and includes support services."
"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
33%
Computer Software Company
18%
Financial Services Firm
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about NetApp Cloud Insights?
NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...
See all answers
What is your experience regarding pricing and costs for NetApp Cloud Insights?
The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...
See all answers
What needs improvement with NetApp Cloud Insights?
Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...
See all answers
 

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Product Reports

Buyer's Guide
Network Monitoring Software
March 2025
ManageEngine IT360 reportDownload ManageEngine IT360 product report
Buyer's Guide
NetApp Cloud Insights
April 2025
NetApp Cloud Insights reportDownload NetApp Cloud Insights product report
 

Also Known As

IT360
No data available
 

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp
 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Information Not Available
Buyer's Guide
ManageEngine IT360 vs. NetApp Cloud Insights
April 2025
Free Report: ManageEngine IT360 vs. NetApp Cloud Insights
Find out what your peers are saying about ManageEngine IT360 vs. NetApp Cloud Insights and other solutions. Updated: April 2025.
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