Try our new research platform with insights from 80,000+ expert users

MetaDefender Email Security Solutions vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Security...
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (24th)
Mimecast Email Security
Ranking in Secure Email Gateway (SEG)
4th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
30
Ranking in other categories
Office 365 Protection (5th)
 

Mindshare comparison

As of March 2025, in the Secure Email Gateway (SEG) category, the mindshare of MetaDefender Email Security Solutions is 2.7%, down from 3.0% compared to the previous year. The mindshare of Mimecast Email Security is 17.2%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Aaron Alornyenu - PeerSpot reviewer
Helps us stay compliant, has excellent malware detection, and is stable
The solution helped our organization stay 100 percent compliant with industry standards. MetaDefender Email Security can be set to be very aggressive for identifying attacks. This can be done based on how we want it. If we set it to this level, most of our emails will be blocked because the system will block anything that looks suspicious. We will also need to set the spam severity. This is the severity of everything, including phishing, spoofing, and other types of attacks. I would give the solution's ability to identify attacks a nine out of ten. MetaDefender helps us improve our spam catch rate. Any spam we receive is usually due to user subscriptions. We can specify rules of exclusion to meet our requirements as well. It also detects and blocks the links with suspicious codes. MetaDefender Email Security's multi-scanning capabilities for malware detection work based on how we set the parameters. The solution perfectly detects malware. MetaDefender can identify and disarm emails in zero-day attacks.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"The solution is scalable."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The integration is straightforward."
"It offers an easy initial setup."
"The setup was easy."
"The most valuable feature is the DMARC Analyzer."
 

Cons

"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"As a user, the user interface of the management console could be upgraded, for example."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"The filtering needs more flexibility."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The attachment scanning feature doesn't work properly."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"There are additional costs beyond the standard licensing fee."
"The customers can select the license packages as per their requirements."
"For what it is, the product is overpriced."
"The product has good pricing in terms of return on investment."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"We pay monthly fees to our provider."
"It's an expensive solution."
"The product price is moderate. I rate the pricing a five out of ten."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Educational Organization
10%
Financial Services Firm
8%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for MetaDefender Email Security Solutions?
We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget. However, for us, management knows how important this product is. It's worth t...
What needs improvement with MetaDefender Email Security Solutions?
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is nothing that notably stands out in need of improvement at present.
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Information Not Available
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about MetaDefender Email Security Solutions vs. Mimecast Email Security and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.