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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Email Security (4th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
80th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.6%, down from 2.3% compared to the previous year. The mindshare of Symantec Web Isolation is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
VamsiMohan - PeerSpot reviewer
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Microsoft Exchange Online Protection was easy."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It is an easy solution."
"The pre-set policies and configuration analyzer are the most valuable features."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The product protects against malware."
"It's definitely scalable."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The solution lacks to elaborate on its spam policies."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The solution must improve the user experience."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The product's end-of-life cycle could be extended."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"Apart from the license fee for the solution, there are no additional costs."
"The product is expensive."
"The tool's pricing is excellent."
"Online Protection is fairly expensive."
"The price could be lower."
"The pricing of the solution is reasonable."
"The product is bundled with Microsoft 365."
"The solution should reduce the cost."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving t...
What is your primary use case for Microsoft Exchange Online Protection?
I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from SharePoint and email spam protection and links.
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
838,713 professionals have used our research since 2012.