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Microsoft Exchange Online Protection (EOP) vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Email Security (4th)
Symantec Web Isolation
Ranking in Anti-Malware Tools
76th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 2.2%, down from 2.5% compared to the previous year. The mindshare of Symantec Web Isolation is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
VamsiMohan - PeerSpot reviewer
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft EOP's most valuable feature is a shared mailbox."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"It has a really nice web-based administration console."
"The email policy configuration options in Microsoft EOP are satisfactory."
"It's definitely scalable."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The initial setup is just a standard process."
"The initial setup was easy. The configuration process is very straightforward."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Performance and speed should continue to be improved."
"Microsoft has some training portals, but more could be developed."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The solution must improve the user experience."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The solution lacks to elaborate on its spam policies."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The price of Microsoft Exchange Online Protection is reasonable."
"The tool's pricing is excellent."
"The solution is expensive but is backed by Microsoft's reputation."
"The product is expensive."
"Online Protection is fairly expensive."
"The product's pricing is competitive for the US market."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
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Also Known As

Microsoft EOP, MS Exchange Online Protection
Fireglass
 

Overview

 

Sample Customers

Information Not Available
Jefferies
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: November 2024.
823,795 professionals have used our research since 2012.