Microsoft Intune and Zoho Assist compete in the device management and remote desktop support category. Based on user feedback, Microsoft Intune holds an advantage in support and pricing, while Zoho Assist stands out in features.
Features: Microsoft Intune offers comprehensive device management, robust security capabilities, and extensive policy settings. Zoho Assist is notable for its easy remote desktop functionalities, simplicity in setup, and specialized remote access features.
Room for Improvement: Microsoft Intune could enhance integration capabilities, simplify navigation, and improve user interface. Zoho Assist could benefit from better scalability, more customization options, and enhanced reporting tools.
Ease of Deployment and Customer Service: Microsoft Intune requires a more complex deployment process but provides strong customer service support. Zoho Assist offers a quicker deployment process, though its customer support is slightly less robust.
Pricing and ROI: Microsoft Intune generally has higher upfront costs but offers good ROI through its comprehensive features. Zoho Assist is cost-effective with a quicker return on investment due to its affordable pricing structure.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
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