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Microsoft Power Apps vs OpenText Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Power Apps
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
96
Ranking in other categories
Rapid Application Development Software (1st), Low-Code Development Platforms (1st)
OpenText Process Automation
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
Business Process Management (BPM) (27th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Microsoft Power Apps is designed for Rapid Application Development Software and holds a mindshare of 8.3%, down 14.5% compared to last year.
OpenText Process Automation, on the other hand, focuses on Business Process Management (BPM), holds 1.2% mindshare, up 0.5% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
Microsoft Power Apps8.3%
ServiceNow5.4%
Oracle Application Express (APEX)5.2%
Other81.1%
Rapid Application Development Software
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText Process Automation1.2%
Camunda7.9%
IBM BPM4.1%
Other86.8%
Business Process Management (BPM)
 

Featured Reviews

BS
Automation Enthusiast at Self employed
Low-code AI workflows have streamlined content curation and currently support rapid app creation
Microsoft Power Apps could be improved because there are still a lot of jargons and too many moving parts. For example, if you look at Copilot, the term Copilot is confusing in the sense of whether it is Copilot in M365, Copilot Studio, or Copilot in Microsoft Power Apps. There is a plan designer which uses Copilot. The whole thing how AI has been positioned is still not lucid for the end user. An end user wants to know exactly what they want and where they go to get it. I think that could also be because things are evolving so fast. From an end-user perspective, the way it has been positioned, the clarity and the boundaries between the different types of offerings and AI offerings available is confusing as of now. There should be better clarity on that. The biggest issue I have, and I have also spoken to a few of my clients about this, is the licensing model. In traditional software development, almost 95 percent of the time, the development team bears the cost of the licenses. For example, if I develop something, I may have to pay licenses for four or five different software that I use. As a user, if you use my services, you probably pay something to me as a subscription, but you do not have to bother about the licenses. All that is wrapped under the hood. Unfortunately, in Power Platform as such, and even in other low-code things like UiPath, if you use a premium feature such as Dataverse, almost everything ends up using Dataverse or SQL Server or some relational database. If you use that, then as an app builder or app maker you have to have a premium license. The end user too would need to have a premium license. That really makes the adoption prohibitive. It is too expensive. We are talking about something like around just for Microsoft Power Apps alone, approximately twenty dollars per month, which is extremely high. Another point to consider for what else can be improved in Microsoft Power Apps is that one does not know what compute power one is getting when one buys a license. If you look at the licensing model, you will get to know how much of Dataverse storage you will get in terms of log storage, database storage, and file storage. However, you do not get to know how much of compute power is being given to you. I do not think Microsoft has an SLA saying that any request of a certain amount, such as MB per second, you will get a response time of whatever, one by sixtieth of a second or some millisecond. I do not think that they have that performance SLA in place. They do have storage SLA which comes with the license, but they do not have a corresponding SLA for performance.
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else."
"There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution."
"Issue tracking and centralized issue management are significantly enhanced with Power Apps, reducing lengthy data consolidation processes across departments."
"The flows are good because they can be used in a variety of situations."
"The performance and the stability of Microsoft PowerApps are great because it is based on the Microsoft platform."
"Generating reports is very fast with Microsoft PowerApps. It's stable and scalable as well."
"What we like about Microsoft PowerApps is that it allows us to simplify business processes and user experience."
"Flexibility, easy setup, and fairly quick results are valuable features of the product."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"The stability has been perfect over the years; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
 

Cons

"There is room for improvement in error handling and debugging."
"An integration of Copilot options within Microsoft Power Apps would be useful."
"One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records."
"We're running a campaign to encourage users to utilize the Power Apps."
"The editor in the Web browser could be improved because it can be difficult to implement the commands in the buttons."
"We'd like to see more integration capabilities in the future."
"There is a challenge in getting support. The support staff is not trained properly in PowerApps."
"Technical support could be faster, and more accurate."
"There is room for improvement in the pricing structure."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"The UI for the solution is complex, and it would be better to go for Openpath and Angular or use another BPM engine."
"The integration could improve."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"The crucial missing element is the archival function."
 

Pricing and Cost Advice

"Typically, it's $20 per user, per month, commercial. For the government, on a per user basis, what we were looking at is $11.23 per month."
"It is not expensive. There is no licensing cost."
"The product is inexpensive."
"For me, it was free to develop with a professional license, which is about 70 euros a month."
"Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement."
"Microsoft PowerApps is expensive, but there are many features included."
"In terms of pricing, Power Apps is cost-efficient."
"The cost for licensing could be lower."
"There is a user-based perpetual license."
"AppWorks is pretty expensive."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"The price is on the higher side."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Government
10%
Comms Service Provider
7%
Insurance Company
13%
Financial Services Firm
11%
Construction Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise17
Large Enterprise50
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
What is your primary use case for OpenText AppWorks?
We primarily use OpenText AppWorks ( /products/opentext-appworks-reviews ) for automating supply chain-related problems, vendor process automations, and invoice automations. We have our own product...
 

Also Known As

PowerApps, MS PowerApps
No data available
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Microsoft Power Apps vs. OpenText Process Automation and other solutions. Updated: July 2023.
890,124 professionals have used our research since 2012.