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Microsoft Power Apps vs OpenText Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Power Apps
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
96
Ranking in other categories
Rapid Application Development Software (1st), Low-Code Development Platforms (1st)
OpenText Process Automation
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
Business Process Management (BPM) (26th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Microsoft Power Apps is designed for Rapid Application Development Software and holds a mindshare of 9.5%, down 15.6% compared to last year.
OpenText Process Automation, on the other hand, focuses on Business Process Management (BPM), holds 1.2% mindshare, up 0.4% since last year.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Microsoft Power Apps9.5%
ServiceNow6.5%
Oracle Application Express (APEX)6.0%
Other78.0%
Rapid Application Development Software
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText Process Automation1.2%
Camunda9.3%
IBM BPM4.1%
Other85.4%
Business Process Management (BPM)
 

Featured Reviews

BS
Automation Enthusiast at Self employed
Low-code AI workflows have streamlined content curation and currently support rapid app creation
Microsoft Power Apps could be improved because there are still a lot of jargons and too many moving parts. For example, if you look at Copilot, the term Copilot is confusing in the sense of whether it is Copilot in M365, Copilot Studio, or Copilot in Microsoft Power Apps. There is a plan designer which uses Copilot. The whole thing how AI has been positioned is still not lucid for the end user. An end user wants to know exactly what they want and where they go to get it. I think that could also be because things are evolving so fast. From an end-user perspective, the way it has been positioned, the clarity and the boundaries between the different types of offerings and AI offerings available is confusing as of now. There should be better clarity on that. The biggest issue I have, and I have also spoken to a few of my clients about this, is the licensing model. In traditional software development, almost 95 percent of the time, the development team bears the cost of the licenses. For example, if I develop something, I may have to pay licenses for four or five different software that I use. As a user, if you use my services, you probably pay something to me as a subscription, but you do not have to bother about the licenses. All that is wrapped under the hood. Unfortunately, in Power Platform as such, and even in other low-code things like UiPath, if you use a premium feature such as Dataverse, almost everything ends up using Dataverse or SQL Server or some relational database. If you use that, then as an app builder or app maker you have to have a premium license. The end user too would need to have a premium license. That really makes the adoption prohibitive. It is too expensive. We are talking about something like around just for Microsoft Power Apps alone, approximately twenty dollars per month, which is extremely high. Another point to consider for what else can be improved in Microsoft Power Apps is that one does not know what compute power one is getting when one buys a license. If you look at the licensing model, you will get to know how much of Dataverse storage you will get in terms of log storage, database storage, and file storage. However, you do not get to know how much of compute power is being given to you. I do not think Microsoft has an SLA saying that any request of a certain amount, such as MB per second, you will get a response time of whatever, one by sixtieth of a second or some millisecond. I do not think that they have that performance SLA in place. They do have storage SLA which comes with the license, but they do not have a corresponding SLA for performance.
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to provide all the information in one single place."
"I can have a SharePoint list and connect with users through PowerApps to present the information."
"There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution."
"The initial setup was very easy."
"Overall, I would rate Microsoft Power Apps nine out of ten."
"When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly."
"It uses a lot of AI, which is helpful, especially during the setup process."
"It's very easy to build an app using this solution."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"Its customer support is reliable and easy to approach."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"One of the most useful features is the code is customizable, we can make it our own."
 

Cons

"Microsoft PowerApps is not intended for customizing what's generated in a major way."
"Improvements to the capturing of geographic locations and integration with maps would raise my score of the product from seven point five to its maximum of ten."
"Improvements needed for Microsoft Power Apps include addressing the delegation issue."
"Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."
"On a scale of one to ten, I rate Microsoft's customer service or technical support around a three. I find it's better to read forum posts than to call the support staff at Microsoft."
"I would like to see a more intuitive merged experience for pro-coders."
"The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
"When it comes to PowerApps, debugging can be difficult at times. It would be beneficial to simplify it."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There is room for improvement in the pricing structure."
"The integration could improve."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"AppWorks could be improved by including BPM simulation."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"The solution needs to continue to enhance the low-coding feature within the product itself."
 

Pricing and Cost Advice

"Usually, the free licenses of Power Apps come to normal corporate users for free...For normal users within a corporate firm with licenses, it's totally favorable."
"My company has non-profit licensing, and hence, it is affordable. Pricing depends on usage."
"I pay nine dollars monthly for the subscription to this solution and the price of the is reasonable."
"It might be too complicated to continuously monitor the business consumption and what to pay."
"There are two licensing costs, one is pay-as-you-go, or you can develop it for one year."
"Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement."
"The tool is neither cheap nor expensive. The tool's cost is manageable."
"The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price."
"The price is on the higher side."
"AppWorks is pretty expensive."
"There is a user-based perpetual license."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Government
11%
Comms Service Provider
7%
Insurance Company
17%
Financial Services Firm
9%
Government
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise17
Large Enterprise50
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
 

Also Known As

PowerApps, MS PowerApps
No data available
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Microsoft Power Apps vs. OpenText Process Automation and other solutions. Updated: July 2023.
881,565 professionals have used our research since 2012.