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Microsoft Power Apps vs OpenText Process Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Power Apps
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
96
Ranking in other categories
Rapid Application Development Software (1st), Low-Code Development Platforms (1st)
OpenText Process Automation
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
Business Process Management (BPM) (26th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Microsoft Power Apps is designed for Rapid Application Development Software and holds a mindshare of 9.5%, down 15.6% compared to last year.
OpenText Process Automation, on the other hand, focuses on Business Process Management (BPM), holds 1.2% mindshare, up 0.4% since last year.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Microsoft Power Apps9.5%
ServiceNow6.5%
Oracle Application Express (APEX)6.0%
Other78.0%
Rapid Application Development Software
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText Process Automation1.2%
Camunda9.3%
IBM BPM4.1%
Other85.4%
Business Process Management (BPM)
 

Featured Reviews

BS
Automation Enthusiast at Self employed
Low-code AI workflows have streamlined content curation and currently support rapid app creation
Microsoft Power Apps could be improved because there are still a lot of jargons and too many moving parts. For example, if you look at Copilot, the term Copilot is confusing in the sense of whether it is Copilot in M365, Copilot Studio, or Copilot in Microsoft Power Apps. There is a plan designer which uses Copilot. The whole thing how AI has been positioned is still not lucid for the end user. An end user wants to know exactly what they want and where they go to get it. I think that could also be because things are evolving so fast. From an end-user perspective, the way it has been positioned, the clarity and the boundaries between the different types of offerings and AI offerings available is confusing as of now. There should be better clarity on that. The biggest issue I have, and I have also spoken to a few of my clients about this, is the licensing model. In traditional software development, almost 95 percent of the time, the development team bears the cost of the licenses. For example, if I develop something, I may have to pay licenses for four or five different software that I use. As a user, if you use my services, you probably pay something to me as a subscription, but you do not have to bother about the licenses. All that is wrapped under the hood. Unfortunately, in Power Platform as such, and even in other low-code things like UiPath, if you use a premium feature such as Dataverse, almost everything ends up using Dataverse or SQL Server or some relational database. If you use that, then as an app builder or app maker you have to have a premium license. The end user too would need to have a premium license. That really makes the adoption prohibitive. It is too expensive. We are talking about something like around just for Microsoft Power Apps alone, approximately twenty dollars per month, which is extremely high. Another point to consider for what else can be improved in Microsoft Power Apps is that one does not know what compute power one is getting when one buys a license. If you look at the licensing model, you will get to know how much of Dataverse storage you will get in terms of log storage, database storage, and file storage. However, you do not get to know how much of compute power is being given to you. I do not think Microsoft has an SLA saying that any request of a certain amount, such as MB per second, you will get a response time of whatever, one by sixtieth of a second or some millisecond. I do not think that they have that performance SLA in place. They do have storage SLA which comes with the license, but they do not have a corresponding SLA for performance.
Senthil Natarajan - PeerSpot reviewer
Chief Operating Officer at a outsourcing company with 51-200 employees
The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities
The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Of all of the solutions I evaluated, it was the easiest to use and deploy."
"The solution is excellent at figuring how to build an application in three months. It makes it very quick and easy."
"Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly. The interface is similar to the other Microsoft products which makes it easy to navigate around because we are used to Microsoft products."
"I like the galleries, which are really powerful."
"Microsoft Power Apps is the building block for creating applications, similar to how children use different types of blocks to build structures."
"The UI functionality is the most valuable aspect of this solution."
"Power Apps facilitates form creation, application planning, and automation. We have encountered scenarios where automation was crucial, such as managing emails according to SOPs and handling basic ERP tasks like user password changes and role assignments"
"It's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how,"
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"Its customer support is reliable and easy to approach."
"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"One of the most useful features is the code is customizable, we can make it our own."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
 

Cons

"You need to be familiar with Microsoft Power Apps' infrastructure. If you understand Power Apps, it becomes easy to use; otherwise, it may seem challenging."
"It would be good if this solution supports standard BPN operations. We are thinking of switching to a BPM solution next year because it is not a BPM solution."
"Microsoft PowerApps can be more costly for small teams or organizations."
"Microsoft PowerApps can improve the number of bugs that are present. When you are using the different applications it is not accurate."
"In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders."
"An integration of Copilot options within Microsoft Power Apps would be useful."
"Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."
"One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"There is room for improvement in the pricing structure."
"OpenText needs improvements in its integration model to align with newer integration types."
"The crucial missing element is the archival function."
"The integration could improve."
 

Pricing and Cost Advice

"Whatever the cost of licensing is, it is in the millions."
"Typically, it's $20 per user, per month, commercial. For the government, on a per user basis, what we were looking at is $11.23 per month."
"It was about $40. There are people that are lower than that, however, they don't give you the features."
"One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine."
"Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement."
"It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps."
"We would advise organizations that this solution has a high-price point. However, the cost is justified for how comprehensive the package is, and all components of the solution are available under the standard license plan; there are no hidden costs involved."
"The tool is neither cheap nor expensive. The tool's cost is manageable."
"The price is on the higher side."
"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."
"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."
"AppWorks is pretty expensive."
"There is a user-based perpetual license."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Government
11%
Comms Service Provider
7%
Insurance Company
14%
Financial Services Firm
9%
Government
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise17
Large Enterprise50
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
What do you like most about OpenText AppWorks?
We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...
What is your experience regarding pricing and costs for OpenText AppWorks?
From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...
What needs improvement with OpenText AppWorks?
They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...
 

Also Known As

PowerApps, MS PowerApps
No data available
 

Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer
Find out what your peers are saying about Microsoft Power Apps vs. OpenText Process Automation and other solutions. Updated: July 2023.
882,961 professionals have used our research since 2012.