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Vtiger CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
237
Ranking in other categories
Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (4th)
Vtiger CRM
Ranking in CRM
29th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Help Desk Software (45th), Sales Force Automation (13th)
 

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.3% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
monday.com1.1%
Vtiger CRM1.3%
Other97.6%
CRM
 

Featured Reviews

Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Centralized workflows have boosted cross-team collaboration and made complex projects manageable
monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.
Valdi Venter - PeerSpot reviewer
Owner | Director of Operations at Expert Technology Solutions
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monday.com has allowed us to organize our workload in a much more efficient way."
"I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally."
"The automation is huge."
"The global search is the solution's most valuable aspect."
"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."
"Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together."
"Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together."
"We really like the dashboards, automation, and spreadsheets."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"Very flexible and customizable; we appreciate being able to host it locally with direct access to the backend."
"The most valuable feature of Vtiger CRM is automation."
 

Cons

"One important feature that would help is if you store a file on monday.com and you want to email a message to someone along with that particular file, monday.com does not send the actual attachment, but a link to the file where monday.com has stored it... the link expires after no more than 10 or 15 days."
"It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there."
"Though it offers full customizability, the table is an area where the product's performance is not quite up to the mark."
"I would like to see an app version similar to Teams, or even have them integrate with Teams."
"Managing project status and product development may be quite difficult unless you have a project manager."
"Monday, the service, can be improved with even greater integration and configuration."
"It clutters your mailbox; every time something becomes due and every time you have something due, you get an email, so if you are working on several projects, you could get several reminders and be inundated with messages."
"I've had trouble trying to link or merge together a board with my team in which we can collaborate and comment on each task or file without having our client in on the early stage conversations."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"The charts and graphs available out of the box are pretty outdated, and you're a little limited in how you can present information on the dashboard without adding modules."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
 

Pricing and Cost Advice

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"The pricing of monday.com is worth it."
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"I wasn't involved with the licensing, but I believe it's negotiable."
"The product is not expensive."
"I am using its free version."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
"We are using the free open-source version of Vtiger CRM."
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Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
7%
Outsourcing Company
7%
Retailer
20%
Construction Company
16%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business181
Midsize Enterprise27
Large Enterprise31
No data available
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
monday.com can be improved by continuing to support automation as we grow with technology such as artificial intelligence, as long as it continues to evolve based on the evolution of technology. To...
What is your primary use case for monday.com?
My main use case for monday.com is project management of various project deliverables. A specific example of a project I have managed with monday.com is with incident response playbooks, where the ...
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Comparisons

 

Also Known As

No data available
Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Vtiger CRM vs. monday.com and other solutions. Updated: April 2026.
890,027 professionals have used our research since 2012.