Vtiger CRM vs monday.com comparison

monday.com and Vtiger are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.2, while Vtiger is ranked #29. monday.com holds a 1.1% mindshare in CRM, compared to Vtiger’s 1.3% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

monday.com

Read 236 monday.com reviews

7,614 Views
2,817 Comparison Views

98% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

2,378 Views
1,950 Comparison Views

100% willing to recommend

monday.com

Vtiger CRM

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Executive SummaryUpdated on Mar 15, 2026

Vtiger CRM and monday.com compete in the CRM and project management categories. Monday.com appears to hold an advantage due to its advanced features and perceived value for the price.

Features: Vtiger CRM focuses on providing comprehensive sales and marketing automation tools, robust contact management, and effective integration capabilities. Monday.com offers notable flexibility, extensive customization options, and visually appealing project management tools. Both products provide a wide range of functionalities, with monday.com differentiating itself through adaptability and innovative features.

Ease of Deployment and Customer Service: Vtiger CRM facilitates a straightforward deployment process paired with reliable customer support. Monday.com also offers easy deployment but enhances its service with extensive support resources and active community engagement opportunities.

Pricing and ROI: Vtiger CRM is characterized by its affordable pricing structure, providing significant ROI for businesses seeking cost-effective solutions. Monday.com may have a higher initial setup cost but is perceived as offering superior value due to its feature-rich platform.

To learn more, read our detailed Vtiger CRM vs. monday.com Report (Updated: April 2026).

Buyer's Guide

Vtiger CRM vs. monday.com

April 2026

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Helped 886,719 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

236

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (4th)

Vtiger CRM

Ranking in CRM

29th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Help Desk Software (45th), Sales Force Automation (13th)

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.3% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.1%
Vtiger CRM	1.3%
Other	97.6%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Before Monday.com we used to write our schedule on a whiteboard and use an Outlook calendar, and looking back now, I don't know how we did it and we would never go back because we are now organized across our company and offer our customers a live update of their project by sharing a board directly with them."

"The global search is the solution's most valuable aspect."

"The feature that I have found the most valuable is the project labels and organizational tools."

"Pretty much everything is customizable and easily editable."

"There are many incredible features, however, the ability to tag each other in comments, mark out progress, and get alerts through the app keeps us moving forward."

"The automation makes moving items around the boards easier and saves us time."

"We have many different automations set up for different use cases."

"The most valuable aspect of the solution is the fact that we can make the tool as we want, in the way it is the most useful for us."

More monday.com pros

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

"Very flexible and customizable; we appreciate being able to host it locally with direct access to the backend."

"The most valuable feature of Vtiger CRM is automation."

Cons

"There is a feature I think should be included in the next release."

"Monday, the service, can be improved with even greater integration and configuration."

"The solution shouldn't let the system directly pull out Outlook (the Windows default mail system) whenever we click on an email address."

"Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal."

"It spams my inbox with many unwanted emails."

"I do find the emails too frequent and notifications or inbox for things that aren't tagged for me inconvenient and occasionally confusing."

"My Work cannot be connected to specific line items in boards or subtasks, and therefore it is currently causing a gap in communication with our team."

"It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date."

More monday.com cons

"The charts and graphs available out of the box are pretty outdated, and you're a little limited in how you can present information on the dashboard without adding modules."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"The pricing is totally fair. I don't have any issues with it."

"I rate the tool's pricing a six out of ten."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"The pricing of monday.com is worth it."

More monday.com pricing and cost advice

"We are using the free open-source version of Vtiger CRM."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

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Top Industries

By visitors reading reviews

Construction Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Retailer

20%

Construction Company

16%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	181
Midsize Enterprise	27
Large Enterprise	30

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

monday.com can be improved by continuing to support automation as we grow with technology such as artificial intelligence, as long as it continues to evolve based on the evolution of technology. To...

See all answers

What is your primary use case for monday.com?

My main use case for monday.com is project management of various project deliverables. A specific example of a project I have managed with monday.com is with incident response playbooks, where the ...

See all answers

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Buyer's Guide

monday.com

March 2026

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Buyer's Guide

CRM

March 2026

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Also Known As

No data available

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.

Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.

What are Vtiger CRM's key features?

Contact Management: Enables efficient tracking of customer information and interactions in a centralized location.
Sales Automation: Streamlines sales processes with tools for managing deals and leads automatically.
Email Marketing: Facilitates the creation and management of targeted email campaigns.
Customer Support: Provides ticketing tools to improve customer service delivery and response time.
Analytics: Offers deep insights through detailed reports and dashboards for data-driven decisions.

What benefits or ROI should users expect?

Increased Productivity: Automates routine tasks, allowing teams to focus on strategic goals.
Enhanced Customer Insights: Provides greater visibility into customer preferences and behaviors.
Improved Decision Making: Empowers users with data-driven insights for strategic planning.
Scalability: Adapts to business growth without requiring significant changes or investments.

Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.

Vtiger

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Vtiger CRM vs. monday.com

April 2026

Free Report: Vtiger CRM vs. monday.com

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