Vtiger CRM vs monday.com comparison

monday.com and Vtiger are both solutions in the CRM category. monday.com is ranked #9 with an average rating of 7.9, while Vtiger is ranked #31. monday.com holds a 1.1% mindshare in CRM, compared to Vtiger’s 1.3% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

monday.com

Read 233 monday.com reviews

5,667 Views
2,097 Comparison Views

98% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

1,786 Views
1,465 Comparison Views

100% willing to recommend

monday.com

Vtiger CRM

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Executive SummaryUpdated on Dec 8, 2025

Vtiger CRM and monday.com compete in the CRM and project management category. Vtiger CRM holds an advantage in pricing and customer service, while monday.com leads in feature diversity for project management needs.

Features: Vtiger CRM includes email marketing, lead management, and workflow automation, which are beneficial for sales-oriented businesses. monday.com offers project management capabilities, team collaboration tools, and customizable dashboards, making it suitable for teams looking for versatile tracking solutions. monday.com provides comprehensive project management tools, whereas Vtiger CRM is better for sales-centric features.

Ease of Deployment and Customer Service: Vtiger CRM is recognized for easy deployment and responsive customer service, making it ideal for businesses needing quick start-up and support. monday.com, as a cloud-based platform, provides simple access with a wealth of community and tutorial resources, appealing to tech-savvy teams. Vtiger CRM's customer service is more dependable, while monday.com offers deployment versatility.

Pricing and ROI: Vtiger CRM offers cost-effective pricing that is attractive to small to medium businesses and focuses on ROI through improved sales processes. monday.com's higher price gives significant ROI for teams utilizing project management features for workflow optimization. Vtiger CRM is more affordable, while monday.com warrants a higher cost due to extensive features for larger teams and complex project management.

To learn more, read our detailed Vtiger CRM vs. monday.com Report (Updated: February 2026).

Buyer's Guide

Vtiger CRM vs. monday.com

February 2026

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Helped 882,594 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

9th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

233

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th), Opportunity Management (6th)

Vtiger CRM

Ranking in CRM

31st

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Help Desk Software (45th), Sales Force Automation (15th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com	1.1%
Vtiger CRM	1.3%
Other	97.6%

CRM

Featured Reviews

Mirii Nyambura

Project Engineer at Unilever

Project collaboration has improved and automation saves time and reduces errors

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped us be super creative with how we divide our boards between departments."

"We also love that Monday talks with Mailchimp so we can always stay connected with people."

"The date, timeline, and task management features are great."

"monday.com increased the efficiency of the teams using it, thereby decreasing costs. We needed fewer people to do the same amount of work once the tasks were organized and presented in a simple way."

"Since we've incorporated Monday.com, we've dropped fewer balls, greatly improved our ability to cover for employees while they are out, and keep our sales team and account coordination team all updated in real-time on each project."

"The value is that monday.com provides us with an overall picture of how much work a teammate has."

"It is easy to use and our processes are much better organized and reviewed."

"The sales sheet where we keep track of all transactions including transaction history, customers, and all necessary records is great."

More monday.com pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"I struggle to use the mobile version of Monday.com."

"Monday.com can be improved by becoming even more simplistic in settings/layout."

"There are no missing features that I can think of."

"The only thing that I would change, and I'm not sure if this is part of the settings that need to be fixed by the user itself, not by the admin, is that sometimes it would be convenient to make your own categories, and it makes it difficult to constantly go and talk to my boss to get them."

"The site could load a bit faster."

"The mobile app is not as user-friendly and as adaptable as I'd like it to be."

"The solution really needs to offer templates."

"I wish there was an option to pay for one-on-one technical assistance rather than watch tutorial videos."

More monday.com cons

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"I wasn't involved with the licensing, but I believe it's negotiable."

"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"I am using its free version."

"The price is reasonable for the number of users we have."

"I am using the tool's free version."

"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

More monday.com pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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Top Industries

By visitors reading reviews

Manufacturing Company

Government

Computer Software Company

Financial Services Firm

Retailer

25%

Computer Software Company

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	180
Midsize Enterprise	26
Large Enterprise	29

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

The user experience of monday.com can be better, but this is true for any platform. It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's u...

See all answers

What is your primary use case for monday.com?

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly. The Google tools I'm using include Goo...

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Product Reports

Buyer's Guide

monday.com

February 2026

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Buyer's Guide

CRM

February 2026

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Also Known As

No data available

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.

Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.

What are Vtiger CRM's key features?

Contact Management: Enables efficient tracking of customer information and interactions in a centralized location.
Sales Automation: Streamlines sales processes with tools for managing deals and leads automatically.
Email Marketing: Facilitates the creation and management of targeted email campaigns.
Customer Support: Provides ticketing tools to improve customer service delivery and response time.
Analytics: Offers deep insights through detailed reports and dashboards for data-driven decisions.

What benefits or ROI should users expect?

Increased Productivity: Automates routine tasks, allowing teams to focus on strategic goals.
Enhanced Customer Insights: Provides greater visibility into customer preferences and behaviors.
Improved Decision Making: Empowers users with data-driven insights for strategic planning.
Scalability: Adapts to business growth without requiring significant changes or investments.

Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.

Vtiger

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Vtiger CRM vs. monday.com

February 2026

Free Report: Vtiger CRM vs. monday.com

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