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Vtiger CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

monday.com
Ranking in CRM
3rd
Average Rating
9.4
Number of Reviews
224
Ranking in other categories
Project Portfolio Management (1st), Project Management Software (1st), Marketing Management (3rd), Opportunity Management (1st)
Vtiger CRM
Ranking in CRM
35th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
Sales Force Automation (11th)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of monday.com is 4.5%, down from 4.8% compared to the previous year. The mindshare of Vtiger CRM is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

SolèneVerhaeghe - PeerSpot reviewer
Apr 25, 2023
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.
Valdi Venter - PeerSpot reviewer
Jul 4, 2023
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The global search is the solution's most valuable aspect."
"It keeps everyone on the same page and gives us a way to streamline our projects and client communication."
"The best feature is the form for requests for new projects."
"The newest feature of "My Work" is my favorite."
"The ability to assign members to tasks and then have them update the status on them and even ask related questions under the task has been very helpful."
"Monday is the perfect time management tool."
"Being able to assign our individual tasks helps us a ton. I’ve worked with other companies that did not use Monday, and sometimes things would fall through the cracks as there were misunderstandings about who’s the responsibility it was to do something."
"Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
 

Cons

"A little more customization on the UI would be good."
"Timetracking should be a little more powerful."
"A more personalized dashboard displaying each account's unfinished assignments would be helpful."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"A new feature that we would love is the ability to create custom reports from our workspaces."
"What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps."
"The stability could be improved."
"Opening up a task and adding content/updates could be a little more organized visually."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
 

Pricing and Cost Advice

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."
"I rate the tool's pricing a six out of ten."
"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"The price is reasonable for the number of users we have."
"The product is not expensive."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."
"Fees are paid monthly per user."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
"We are using the free open-source version of Vtiger CRM."
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Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
Educational Organization
80%
Real Estate/Law Firm
4%
Financial Services Firm
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
What do you like most about Vtiger CRM?
The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
What is your experience regarding pricing and costs for Vtiger CRM?
The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...
What needs improvement with Vtiger CRM?
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and ...
 

Comparisons

 

Also Known As

DaPulse
Vtiger Sales CRM
 

Learn More

 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Vtiger CRM vs. monday.com and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.