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Vtiger CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
9th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (3rd), Marketing Management (6th), Opportunity Management (5th)
Vtiger CRM
Ranking in CRM
29th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
3
Ranking in other categories
Help Desk Software (49th), Sales Force Automation (14th)
 

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Market Share Distribution
ProductMarket Share (%)
monday.com1.1%
Vtiger CRM1.3%
Other97.6%
CRM
 

Featured Reviews

PW
Project manager at WITS
Effective project tracking enhances decision-making but requires improved subtask hierarchy
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was difficult. It would be more efficient if it were easier to establish dependencies across different groups.
Valdi Venter - PeerSpot reviewer
Owner | Director of Operations at Expert Technology Solutions
A modular, easy-to-use solution that needs to improve support and include automation
There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs."
"I don't go on Monday every day so being notified through email and Slack is helpful."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"Being able to customize the boards to our needs as a dance studio with a smaller staff team has been very helpful."
"We have many different automations set up for different use cases."
"With Monday, everything is just one click away."
"The reminder function and tagging function work really well."
"With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
 

Cons

"I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents."
"Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account."
"The constant reminders are very distracting."
"The product can be improved by allowing for some sort of autonomous deadline creation."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"It would be helpful if I could integrate Google Docs with Monday somehow."
"We would like to have more open boards at one time and more CRM functionalities."
"The only thing that I would change, and I'm not sure if this is part of the settings that need to be fixed by the user itself, not by the admin, is that sometimes it would be convenient to make your own categories, and it makes it difficult to constantly go and talk to my boss to get them."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
 

Pricing and Cost Advice

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"The price is reasonable for the number of users we have."
"The product is not expensive."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"The pricing is totally fair. I don't have any issues with it."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"The price doesn't change when you add users. It's a flat fee, and that's attractive."
"We are using the free open-source version of Vtiger CRM."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
7%
Retailer
22%
Computer Software Company
11%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business178
Midsize Enterprise25
Large Enterprise23
No data available
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What is your primary use case for monday.com?
We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to...
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Comparisons

 

Also Known As

No data available
Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
Find out what your peers are saying about Vtiger CRM vs. monday.com and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.