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Monte Carlo vs New Relic comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Monte Carlo
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Data Observability (1st)
New Relic
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (7th), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Featured Reviews

PR
Provides centralized data observability features and has an easy-to-use user interface.
The product's initial setup is in a daily improvement stage, deploying new plugins for upstream and downstream resources. It takes 25 minutes to complete. The process involves integrating with third-party services for Single Sign-On (SSO). It requires only one executive for maintenance as it has easy-to-use navigation and user interface.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes organizing work easier based on its relevance to specific projects and teams."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is the ability to manage the application flow."
"The versatility of the solution is its most valuable feature."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
 

Cons

"For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"They should bring the pricing down to be more competitive."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
 

Pricing and Cost Advice

"The product has moderate pricing."
"This is an expensive tool."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"Pricing is better with New Relic APM than Dynatrace."
"This solution required a license and it is better than some other competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Retailer
7%
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Monte Carlo?
It makes organizing work easier based on its relevance to specific projects and teams.
What needs improvement with Monte Carlo?
For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history. This feature needs improvement. Its price could be a ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club