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N-able N-sight Remote Monitoring & Management vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

N-able N-sight Remote Monit...
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Remote Monitoring and Management (RMM) (10th)
SCOM
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (8th)
 

Mindshare comparison

N-able N-sight Remote Monitoring & Management and SCOM aren’t in the same category and serve different purposes. N-able N-sight Remote Monitoring & Management is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 5.1%, down 6.7% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.2% mindshare, down 10.3% since last year.
Remote Monitoring and Management (RMM)
Event Monitoring
 

Featured Reviews

Frank Ashley Simon - PeerSpot reviewer
Sep 6, 2022
The script deployment features let us create whatever we want to deploy on our devices.
The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown. For example, if I'm looking at the overview, it would be nice to see the number of systems running Windows and the version or how the number of devices reporting correctly on a patch management level. I'd like to see a simpler interface and a more versatile reporting structure. We are looking at moving up to N-central now. I'm working with N-able to set up a demo because I see N-central's reporting has a better structure.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to check, as it depends on the requirements. Once other teams have the requirement, and if that is not fulfilled, maybe they would have chosen another tool. But for me, whatever requirement my user provided has been fulfilled via SCOM. So there might be a few other requirements, which are from other teams, like software development teams, Java teams, and so on. They might have different requirements, but I haven't got those in my scope. That's the problem. If they had been in my scope, I would have started exploring it, and then I would have known if it's lacking or if it's already there because I haven't used a few features in SCOM, like distributed application monitoring and other stuff. In future releases, I would like to see APM solutions and dashboards like Grafana. It's not like Grafana. If it is possible to integrate with Grafana, that would be great because I have a lot of data in the data warehouse. If I get a chance to integrate with Grafana, I can show it there because SCOM collects a lot of data from the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"The reporting for this solution has been most valuable."
"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The stability has been great."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The most valuable feature is the monitoring of Windows and Linux servers."
"I like the historical reporting of observer metrics."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
 

Cons

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"The solutions could improve by adding more features."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"It would be great if the pricing model could be improved and the solution was more affordable."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"The SentinelOne integration is not great."
"It could use some system enhancements, such as better dashboards."
"The price could be improved."
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"I would like to see better support for monitoring Unix-based systems."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"The solution can be improved by expanding to cloud usage."
 

Pricing and Cost Advice

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
"There is a license required for this solution."
"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
"The solution is not very expensive."
"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
"Out clients pay monthly for the license of N-able Remote Monitoring & Management."
"The product is fairly priced."
"It's expensive and out of our budget."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Our Enterprise Agreement includes the price."
"We have an enterprise agreement that includes this product as part of it."
"It is more expensive than the competition."
"It is the cheapest product available in the market."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"We have an EA with Microsoft, and it comes as part of the EA."
"The pricing and licensing are fair."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Comms Service Provider
11%
Manufacturing Company
6%
Educational Organization
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
System Center Operations Manager, SCOM 2012
 

Learn More

Video not available
 

Overview

 

Sample Customers

NetSys Network Systems
Dialog Telekom
Find out what your peers are saying about NinjaOne, Kaseya, Atera and others in Remote Monitoring and Management (RMM). Updated: October 2024.
814,649 professionals have used our research since 2012.