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N2WS Backup & Recovery vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
10.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
7.3
Zerto enhances ROI by improving disaster recovery, reducing downtime, increasing efficiency, and providing significant time and cost savings.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
 

Customer Service

Sentiment score
7.9
<p>N2WS Backup &amp; Recovery offers highly regarded, responsive, and prompt customer support, with direct vendor handling and efficient issue resolution.</p>
Sentiment score
7.7
Zerto's customer service is responsive and helpful, though post-acquisition support quality varies with some initial response inconsistencies.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
We receive support around the clock, which is excellent.
 

Scalability Issues

Sentiment score
7.6
<p>Users find N2WS Backup &amp; Recovery scalable and efficient for long-term use with various server and VM backup needs.</p>
Sentiment score
7.6
Zerto offers scalable solutions with easy expansion, minimal oversight, and supports diverse environments, streamlining IT operations and infrastructure growth.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
 

Stability Issues

Sentiment score
8.6
<p>N2WS Backup &amp; Recovery is highly praised for its stability and reliability, frequently receiving a nine out of ten rating.</p>
Sentiment score
8.0
Zerto is praised for stable, reliable performance, resolving issues swiftly while rarely facing significant internal problems or stability issues.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box.
It is 100% stable.
 

Room For Improvement

<p>N2WS Backup &amp; Recovery requires a better GUI, enhanced stability, and improved file management tools for more efficient backups.</p>
Zerto needs better documentation, integration, user interface, and pricing, along with improvements in backup, alerts, automation, and support.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve.
 

Setup Cost

<p>N2WS Backup &amp; Recovery provides scalable, cost-effective cloud backup solutions with flexible pricing based on usage and exceptional customer support.</p>
Zerto's flexible pricing, cost-effective for many, scales with VM count; setup costs are minimal, ensuring quick ROI.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
 

Valuable Features

<p>N2WS Backup &amp; Recovery is praised for its user-friendly design, efficient AWS instance management, strong repository, and reporting features.</p>
Zerto offers user-friendly, rapid recovery with near-synchronous replication, ensuring minimal downtime and effective disaster recovery across diverse environments.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Ranking in Cloud Backup
31st
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zerto
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
303
Ranking in other categories
Cloud Migration (3rd)
 

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of N2WS Backup & Recovery is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zerto is 10.4%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…
Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
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Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
15%
Manufacturing Company
12%
University
9%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries.
 

Also Known As

N2WS Cloud Protection Manager
Zerto Virtual Replication
 

Overview

 

Sample Customers

Coca-Cola, tecRacer, Cloudar, Goodwill
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about N2WS Backup & Recovery vs. Zerto and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.