Try our new research platform with insights from 80,000+ expert users

Nagios XI vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI saves time in system monitoring, offers long-term value, but some users find costs high despite management's approval.
Sentiment score
6.9
New Relic APM is rated highly for ensuring application performance and providing valuable data for development and business decisions.
 

Customer Service

Sentiment score
6.6
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
7.6
New Relic's support is generally efficient with 24/7 availability, but some users report occasional slow responses and mixed satisfaction levels.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
Sentiment score
7.8
New Relic scales efficiently for various user groups, handling diverse workloads and expanding easily with consistent performance.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
Sentiment score
7.9
New Relic is stable and reliable, with rare performance hiccups and generally high stability ratings from users.
 

Room For Improvement

Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
New Relic is costly, lacks comprehensive documentation, and needs improvements in integration, real-time monitoring, UI, reporting, and user support.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
Enterprise buyers view New Relic's pricing as mixed, varying from affordable to costly, especially for full-stack observability and additional features.
We are using the free, open-source version.
 

Valuable Features

Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
New Relic is valued for its monitoring capabilities, integration, user interface, accurate alerts, scalability, and stability across various services.
 

Categories and Ranking

Nagios XI
Ranking in Network Monitoring Software
13th
Ranking in IT Infrastructure Monitoring
12th
Ranking in Cloud Monitoring Software
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Server Monitoring (8th)
New Relic
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd), AIOps (3rd)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Nagios XI is 3.6%, down from 4.5% compared to the previous year. The mindshare of New Relic is 2.8%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
824,052 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Educational Organization
51%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What needs improvement with Nagios XI?
The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this. Also, there is room for improvement in the interface.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Learn More

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Nagios XI vs. New Relic and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.