NetApp SnapCenter vs Quest Rapid Recovery comparison

NetApp and Quest Software are both solutions in the Backup and Recovery category. NetApp is ranked #51 with an average rating of 7.7, while Quest Software is ranked #36 with an average rating of 8.5. NetApp holds a 0.6% mindshare in BRS, compared to Quest Software’s 0.6% mindshare. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,230 Views
801 Comparison Views

100% willing to recommend

Quest Rapid Recovery

Read 20 Quest Rapid Recovery reviews

1,311 Views
838 Comparison Views

90% willing to recommend

NetApp SnapCenter

Quest Rapid Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quest Rapid Recovery and NetApp SnapCenter are competing data backup and recovery solutions. NetApp SnapCenter holds the upper hand owing to its superior feature set, even though Quest Rapid Recovery is more straightforward in terms of pricing and support.

Features: Quest Rapid Recovery users report fast recovery times, ease of use, and seamless integration. NetApp SnapCenter users benefit from comprehensive backup capabilities, robust scheduling, and application-consistent backups, making its feature set more extensive.

Room For Improvement: Quest Rapid Recovery requires enhancements in reporting capabilities and the reliability of recovery points. NetApp SnapCenter could improve its documentation and simplify configuration processes, with feedback primarily focusing on usability.

Ease of Deployment and Customer Service: Quest Rapid Recovery users find the deployment process straightforward and support team responsive. NetApp SnapCenter's deployment is more complex due to its extensive features, though users acknowledge good customer support.

Pricing and ROI: Quest Rapid Recovery is valued for its cost-effectiveness and quick ROI. NetApp SnapCenter, despite its higher price, is deemed worthwhile for its advanced features and long-term benefits, seen as a valuable investment.

To learn more, read our detailed NetApp SnapCenter vs. Quest Rapid Recovery Report (Updated: April 2025).

Buyer's Guide

NetApp SnapCenter vs. Quest Rapid Recovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Ranking in Backup and Recovery

51st

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest Rapid Recovery

Ranking in Backup and Recovery

36th

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of NetApp SnapCenter is 0.6%, up from 0.6% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."

"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."

"The backup process finishes very quickly."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"The main advantage is its fast backup and restore."

"It's all together managing both storage and backup, which makes it easier for troubleshooting issues and the automation part of it"

"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."

More NetApp SnapCenter pros

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

"The best feature of the solution is the user interface."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

More Quest Rapid Recovery pros

Cons

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."

"The tool could be faster."

"The product lags in terms of availability."

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"Since the solution's initial setup is complex, it should make training documents available in the public space."

"It needs to support vSphere 6.7."

More NetApp SnapCenter cons

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

More Quest Rapid Recovery cons

Pricing and Cost Advice

"The license for SnapCenter was included with the storage array."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"We have a site license, so it comes with the product."

"The product is inexpensive."

"It's free. The license is included with other NetApp products."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I don't think the licensing for the product is very expensive."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"Its price is okay. It is reasonable in terms of the way it works."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"The pricing is on the higher end."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

More Quest Rapid Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

14%

Government

Financial Services Firm

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NetApp SnapCenter?

Most banks and financial institutions use the solution.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

If you have a license, you don't need to buy anything extra. If you have multiple storage systems and want to manage them with a central tool, you are covered.

See all answers

What needs improvement with NetApp SnapCenter?

There is always a chance for improvement. One thing that might be improved is the ease of management. It might be made a little less complicated.

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

Synology DSM vs NetApp SnapCenter

Compared 26% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 19% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 16% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 9% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 8% of the time

More NetApp SnapCenter Competitors

Veeam Data Platform vs Quest Rapid Recovery

Compared 51% of the time

Quest NetVault Plus vs Quest Rapid Recovery

Compared 14% of the time

Commvault Cloud vs Quest Rapid Recovery

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Quest Rapid Recovery

Compared 9% of the time

Azure Backup vs Quest Rapid Recovery

Compared 9% of the time

More Quest Rapid Recovery Competitors

Product Reports

Buyer's Guide

NetApp SnapCenter

March 2025

Download NetApp SnapCenter product report

Buyer's Guide

Quest Rapid Recovery

March 2025

Download Quest Rapid Recovery product report

Also Known As

SnapCenter

Dell AppAssure

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Quest Software

Sample Customers

All for One Steeb AG, Accenture

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Buyer's Guide

NetApp SnapCenter vs. Quest Rapid Recovery

April 2025

Free Report: NetApp SnapCenter vs. Quest Rapid Recovery

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