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Netgate pfSense vs SonicWall NSa comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate users experience cost reduction, improved security, and efficiency, with quick returns despite initial challenges, ensuring satisfaction.
Sentiment score
7.4
Netgate pfSense offers cost-effective, flexible solutions with significant savings and improved performance for small and medium-sized businesses.
Sentiment score
8.5
SonicWall NSa delivers swift ROI, reducing costs by 20%, enhancing security, and improving operational efficiency for users.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
If they can save their data from attackers then it would save them at least two days of not working plus the cost of recovery, which would be much more than the cost of the system and maintenance.
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
In four years of using it, that payment of 189 dollars per year has already paid off.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies globally, with North America and Europe receiving quicker support compared to South Asia.
Sentiment score
8.3
Netgate pfSense's community forums and documentation offer enough support that many users don't require paid customer service.
Sentiment score
9.2
SonicWall NSa support is knowledgeable and effective, yet some customers experience slow response times and seek improvements.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
The support from SonicWall was excellent.
SonicWall support is very helpful and responsive.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, adaptable, and supports dynamic routing, but may face issues with non-Fortinet devices and licensing.
Sentiment score
6.6
Netgate pfSense is scalable and flexible, offering high performance and customization for various network sizes and requirements.
Sentiment score
6.5
SonicWall NSa offers scalable options and manageable costs, though some find hardware upgrades and configurations challenging.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability, with updates enhancing reliability, though rare configuration issues may arise under heavy traffic.
Sentiment score
6.2
Netgate pfSense is praised for its stability and performance, with issues rarely related to the system itself.
Sentiment score
8.6
SonicWall NSa receives mixed stability feedback, with users noting both reliable performance and sporadic issues like software conflicts.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
I rate the solution's stability a ten out of ten.
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
The stability of SonicWall NSA is quite good.
 

Room For Improvement

Enhancements are needed in interface stability, SNMPv3 support, integration, user intuitiveness, analytics, cost-effectiveness, and customer support responsiveness.
Netgate pfSense users seek a modern interface, improved reporting, enhanced security, centralized management, better VPNs, and regular performance updates.
SonicWall NSa faces usability, performance, and support issues, with high costs and integration challenges impacting overall satisfaction.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
If I need to go between different VLANs, I have VLAN 19.1 and VLAN 19.2, and I strictly use Netgate pfSense, but it doesn't route very efficiently and works quite slowly.
They should support the idea of configuration management as code from source code and provide a more robust API for managing the pfSense configuration.
More details in the analytical tools offered would be appreciated since it is not yet mature.
There are some aspects of the dashboard configuration or customization that could be improved.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing, often cheaper than competitors, with variations based on hardware and licensing options.
Netgate pfSense offers cost-effective, feature-rich solutions ideal for IT-savvy users, with flexible pricing based on support and hardware.
SonicWall NSa provides cost-effective security with competitive pricing, subscription-based licensing, and value-added features compared to competitors.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
The price of setup is approximately €500 to €800, which also includes the initial monitoring.
You can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution.
The product is free of cost.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
I would rate the price of the product as seven out of ten.
 

Valuable Features

Fortinet FortiGate excels with robust security features, intuitive interface, affordable pricing, supporting VPN, firewall, UTM, and SD-WAN.
Netgate pfSense excels in performance, scalability, and customizability, offering robust features and user-friendly configuration for network security.
SonicWall NSa offers robust security, user-friendly management, and flexibility, with comprehensive VPN and advanced threat protection features.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The software competes effectively with far more expensive commercial alternatives and is used by hundreds of thousands of businesses, educational institutions, and government agencies all over the world.
With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies.
The price point is the most valuable aspect of the solution.
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
214
Ranking in other categories
No ranking in other categories
SonicWall NSa
Ranking in Firewalls
18th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Netgate pfSense is 15.2%, down from 22.1% compared to the previous year. The mindshare of SonicWall NSa is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Vijay Mohan - PeerSpot reviewer
Offers a simple console to manage multiple branches and content filtering
The centralized console is great for managing multiple branches. It's a very simple console to connect all three of our branches in the US and India. We connect through three firewalls in a single console and manage any policy. So, if we need to change a policy, the global admin can connect from anywhere and easily make changes. Log usage is also very easy. The threat prevention capabilities are very good. Preventing the latest threats is very easy. You can define rules, and it automatically alerts you. For example, if there's a sudden increase in malicious spam, it will notify you immediately.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
15%
Comms Service Provider
10%
Educational Organization
7%
Government
7%
Computer Software Company
15%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
What needs improvement with SonicWall NSa?
I would like more free VPN licenses. It would be beneficial if they could enhance the analytics part. It needs to be ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Find out what your peers are saying about Netgate pfSense vs. SonicWall NSa and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.