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Netgate pfSense vs SonicWall TZ comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
8.3
Netgate pfSense users often rely on community resources over customer service, though paid support is highly rated but sometimes slow.
Sentiment score
5.4
SonicWall TZ support is generally efficient but faces issues with wait times, language barriers, and communication improvements.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
4.5
Netgate pfSense needs interface improvements, better integration, VPN support, and enhanced reporting due to user concerns and limitations.
Sentiment score
5.2
SonicWall TZ struggles with outdated hardware, high pricing, and unintuitive interface, needing improvements in mail security and support.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
If the WLAN functions work properly, pfSense makes a perfect 'repeater' or controlled and robust accessed point with built-in QoS and firewall.
They need to make it easier to understand and give users the ability to customize them.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
Integration with other vendors, especially with VPNs, can be challenging and requires more effort when configuring.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
7.1
Netgate pfSense is scalable from small to large enterprises, with performance influenced by hardware, offering flexibility and manageability.
Sentiment score
8.6
SonicWall TZ is ideal for small to mid-sized businesses, offering modular features but limited scalability for larger demands.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
It will run on anything and maintain its high performance.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
8.0
Netgate pfSense offers affordable, flexible firewall solutions with free and paid versions, minimizing costs with optional support.
Sentiment score
7.4
SonicWall TZ offers competitive pricing with customizable options but may incur high costs from additional licenses and support fees.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
Maybe not more than 200 Euros per machine.
It's absolutely free, no pricing and no licensing.
pfSense is free and open source software.
When comparing similar products across vendors, there may be a small difference in cost.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
7.3
Netgate pfSense is highly stable and reliable, with rare issues usually tied to hardware or power-related glitches.
Sentiment score
7.6
SonicWall TZ offers strong stability and reliability, though some users experience occasional glitches and VPN connectivity issues.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
It doesn't crash or freeze.
I've had no issues with stability whatsoever.
It doesn't crash or freeze.
In terms of stability, SonicWall doesn't have performance issues.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.0
Netgate pfSense offers cost-effective, flexible, open-source network solutions with customizable features and robust community support for security and monitoring.
Sentiment score
8.2
SonicWall TZ delivers advanced security, ease of use, affordability, and robust VPN connectivity for small and large networks.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Strong community support
Firewall
Virtual Private Network (VPN)
For SMB segments, SonicWall performs well.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
206
Ranking in other categories
No ranking in other categories
SonicWall TZ
Ranking in Firewalls
20th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.5%, up from 17.3% compared to the previous year. The mindshare of Netgate pfSense is 18.6%, down from 23.3% compared to the previous year. The mindshare of SonicWall TZ is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
Sathish  Ravichandran - PeerSpot reviewer
Has efficient user access control feature and good technical support services
The multi-core architecture allows the running of multiple instances for checking files, even handling more than 2 GB of data. It has inbuilt reporting features, reducing the cost of external monitoring software. It's well-suited for organizations that need to transfer and scan large files. The scalability is good for small and medium-sized enterprises, but for organizations with more than 200 users, the cost can become a limiting factor. It is more suitable for large enterprises, especially for organizations with over 4,000 users. However, there could be flexibility in licensing, allowing organizations to cater to their specific needs and pay for the features and licenses they require. It can help reduce costs. I rate its scalability a seven out of ten.
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Answers from the Community

RO
Jul 6, 2021
Jul 6, 2021
Just purchase an anti-spam license and activate it at the SonicWall license portal. I would like to recommend you SONICWALL HOSTED EMAIL SECURITY ADVANCED. It is more helpful and if you are using Office365 or GSuite, go for SonicWall Cloud App Security. It is more powerful.
See 2 answers
PE
Jul 5, 2021
Hi, for SonicWall you buy a license and on the same firewall you can activate the antispam only in the ingress mode.  But there is a catch, at the moment they don't support TLS for SMTP so I would recommend their other solution, that has email security for appliance and virtualized on VMware or Hyper-V.
TJ
Jul 6, 2021
Just purchase an anti-spam license and activate it at the SonicWall license portal. I would like to recommend you SONICWALL HOSTED EMAIL SECURITY ADVANCED. It is more helpful and if you are using Office365 or GSuite, go for SonicWall Cloud App Security. It is more powerful.
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
15%
Comms Service Provider
9%
Government
8%
Educational Organization
7%
Computer Software Company
19%
Manufacturing Company
7%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
Would you choose Fortinet Fortigate or Sonicwall TZ?
I’ll say it depends on your needs. Fortinet FortiGate and SonicWall TZ are both next-gen firewalls (NGFW) with simila...
What do you like most about SonicWall TZ?
The most valuable feature of SonicWall TZ is the double authentication, where it asks for one password and again asks...
What is your experience regarding pricing and costs for SonicWall TZ?
SonicWall TZ is priced average compared to other products. We usually compare prices from different local suppliers t...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
No data available
Dell SonicWALL TZ
 

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AeroM_xico Delta TechOps, Unimat
Find out what your peers are saying about Netgate pfSense vs. SonicWall TZ and other solutions. Updated: December 2024.
817,354 professionals have used our research since 2012.