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One Identity Manager vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
One Identity Manager enhances ROI by automating tasks, reducing errors, cutting costs, and boosting productivity and security compliance.
Sentiment score
7.8
OpenText Identity Governance boosts ROI by preventing fraud, reducing audit costs, and enhancing access management and compliance efficiency.
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
6.3
One Identity Manager's support is praised for superior premier options, though regular support experiences delays; documentation is well-received.
Sentiment score
7.8
Opinions on OpenText Identity Governance's customer support vary, with some praising expertise but others criticizing response times and overall effectiveness.
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
One Identity Manager offers scalable solutions for enterprises, supporting multiple platforms with adaptable database-centric architecture, albeit performance varies.
Sentiment score
8.6
OpenText Identity Governance is highly scalable, effectively managing large deployments and receiving high satisfaction ratings for its performance.
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Stability Issues

Sentiment score
7.4
One Identity Manager is generally reliable and stable, despite minor performance issues and challenges with updates and customizations.
Sentiment score
7.9
OpenText Identity Governance is stable and reliable, with minimal issues and infrequent support calls, receiving largely positive ratings.
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
I would rate it a nine out of ten for stability.
Senior identity and security specialist at a pharma/biotech company with 1,001-5,000 employees
Specifically affecting the test and development environments, not the production environment.
 

Room For Improvement

One Identity Manager requires user-friendly enhancements, better integration, improved performance, and comprehensive support for broader adoption and functionality.
OpenText Identity Governance needs better connectivity, integration, modernization, and technical support, alongside improved interface, stability, and cloud deployment features.
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

One Identity Manager provides competitive pricing with flexible models, appealing to large enterprises despite higher setup costs.
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

One Identity Manager offers customization, integration, and security for efficient access control and management in SAP and hybrid environments.
OpenText Identity Governance provides robust access evaluations, role mining, and automated processes, ensuring stability and effective large-scale governance.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
User Provisioning Software (1st), Identity Governance Administration (IGA) (2nd)
OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Identity Management (IM) category, the mindshare of One Identity Manager is 4.7%, down from 7.9% compared to the previous year. The mindshare of OpenText Identity Governance is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
One Identity Manager4.7%
OpenText Identity Governance1.6%
Other93.7%
Identity Management (IM)
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
JoelHercik - PeerSpot reviewer
Account Executive at a tech services company with 11-50 employees
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
13%
Real Estate/Law Firm
10%
Educational Organization
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise26
Large Enterprise105
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The setup cost and licensing were straightforward, with excellent support. There were no issues with pricing, setup cost, or licensing.
What needs improvement with One Identity Manager?
The initial setup could be improved to reduce the complexity.
Ask a question
Earn 20 points
 

Also Known As

Quest One Identity Manager
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Western & Southern Financial Group
Find out what your peers are saying about One Identity Manager vs. OpenText Identity Governance and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.