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NetScaler vs OpenText Network Operations Management comparison

NetScaler and OpenText are both solutions in the Network Management Applications category. NetScaler is ranked #3 with an average rating of 8.3, while OpenText is ranked #20 with an average rating of 8.0. NetScaler holds a 1.5% mindshare in NMA, compared to OpenText’s 0.4% mindshare. Additionally, 91% of NetScaler users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
NetScaler
Read 107 NetScaler reviews
  • 179 Views
  • 134 Comparison Views
91% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 84 Views
  • 41 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

NetScaler and OpenText Network Operations Management are competing in the network operations space. Data shows OpenText Network Operations Management as the superior solution due to its robust features, which many feel justify its cost, while NetScaler leads in customer satisfaction regarding pricing and support.

Features: NetScaler provides strong load balancing, high availability, and application performance acceleration. OpenText Network Operations Management offers comprehensive IT operations management capabilities, scalability, and detailed analytics. The primary difference lies in OpenText's extensive feature set tailored for large enterprise environments compared to NetScaler’s focus on networking efficiency.

Ease of Deployment and Customer Service: NetScaler is known for straightforward deployment and responsive technical support. OpenText Network Operations Management, while offering a rich set of functionalities, has a steeper learning curve during deployment but compensates with dedicated customer service valued by users.

Pricing and ROI: NetScaler offers a competitive initial setup cost, delivering a faster ROI due to its streamlined processes. OpenText Network Operations Management involves a higher upfront investment but potentially offers a greater ROI in the long run owing to its comprehensive management capabilities. NetScaler stands out with cost-effective deployment, whereas OpenText provides greater overall value despite larger initial expenses.

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Buyer's Guide
NetScaler vs. OpenText Network Operations Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Ranking in Network Management Applications
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Web Application Firewall (WAF) (12th)
OpenText Network Operations...
Ranking in Network Management Applications
20th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (63rd)
 

Mindshare comparison

As of April 2025, in the Network Management Applications category, the mindshare of NetScaler is 1.5%, up from 0.7% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
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AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data."
"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."
"It allows students to access required software for their studies."
"It has helped us to increase the resiliency of the application and the performance."
"The solution is very stable."
"The most valuable feature of Citrix ADC is its ease of use."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
More NetScaler pros
"When it comes to customization, Micro Focus is more mature than its competitors."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
 

Cons

"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"Technical support sometimes takes a little longer because of the multilevel ticket priority."
"Scripting and writing expressions need to be improved by putting logic behind the rules and improve policies involving some of the scripting part, which is a tedious task to do."
"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."
"The tool's pricing is a pain point since we have many cheaper alternatives."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"The SLB could be better, and they should improve it."
More NetScaler cons
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
 

Pricing and Cost Advice

"It is an enterprise solution. Thus, its costs are reasonable."
"The solution's pricing is very high compared to its competitors."
"The client pays for the Citrix NetScaler license annually."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"Costly product and complicated licensing."
"I rate the pricing an eight out of ten since it is expensive."
"Price-wise, I feel that the solution is a little bit expensive."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
More NetScaler pricing and cost advice
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
14%
Financial Services Firm
11%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
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What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
See all answers
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
See all answers
What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
See all answers
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
See all answers
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
See all answers
 

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Product Reports

Buyer's Guide
NetScaler
March 2025
NetScaler reportDownload NetScaler product report
Buyer's Guide
Network Management Applications
April 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
Micro Focus Network Operations Management
 

Overview

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

NetScaler

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Information Not Available
Buyer's Guide
NetScaler vs. OpenText Network Operations Management
April 2025
Free Report: NetScaler vs. OpenText Network Operations Management
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We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.