NetScaler vs SolarWinds Network Configuration Manager comparison

"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."

"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."

"I like app flows and custom flows. They integrate with multiple flows."

"It has helped us to increase the resiliency of the application and the performance."

"The flexibility in configuration options is impressive."

"The most valuable feature is the content switching."

"We use the solution's IP Reputation and bot protection features."

"We use the product for load balancing and as a reverse proxy solution."

"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."

"It is a stable solution."

"The tool is useful for security purposes."

"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."

"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."

"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"

"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."

"The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."

"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."

"Maybe creating policies with simple regular expressions."

"I would like to enhance the solution's bot protection features."

"The main areas for improvement would be around documentation and support. If a feature can be used in two or three ways, show that feature being used in all of those ways. Documentation seems to only cover the primary use case and leaves you to either run through trial and error or consult the user community. In terms of support, I have never actually had them solve any of my issues. I have always solved them myself and then provided the resolution to support."

"I feel that Citrix NetScaler's customer support needs to improve."

"The technical support could be improved. They do not respond or assist customers in a timely manner."

"Technical support sometimes takes a little longer because of the multilevel ticket priority."

"I would like to see multifactor authentication added to this solution to improve the security."

"Improvements are needed in the automatic network mapping function."

"The solution could improve by being more secure."

"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."

"Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."

"The solution could have better integration."

"The third-party plugins available in the solution could improve. I have received some issues with the templates."

"The network flow is a problem for this solution."

"The Network Configuration Manager needs to improve the access control list compliance."

"It's an expensive product but it works well."

"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."

"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."

"We are quite happy with price. It's not too high."

"You get the value for your money. There aren't any hidden fees."

"Ninety day free trial makes it easy to try out this solution."

"The solution is undoubtedly very good, but it is expensive."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."

"There is a license needed to use SolarWinds Network Configuration Manager."

"The pricing is good."

"We have to pay additionally for its support and maintenance."

"You have a base license for 50 devices, and then you can add more licenses as you go."

"Additional costs beyond the standard licensing fee are inevitable."

"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."

"The price of the solution is high compared to other solutions."

"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."