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Netskope vs Symantec CloudSOC CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Netskope's support is generally effective and knowledgeable, though some note delays and suggest improvements in speed and availability.
Sentiment score
10.0
Symantec CloudSOC CASB's customer service is skilled but weakened post-Broadcom transition, with calls for improved documentation and support.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.2
Netskope needs improvements in integration, UI, reporting, support, and security features, with emphasis on pricing and stability.
Sentiment score
4.7
Symantec CloudSOC CASB needs better data security, integration, documentation, user management, cost efficiency, customization, and connectivity enhancements.
It is not as intuitive as the rest of the platform.
There is currently no DLP on-premises.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
7.6
Netskope is praised for its scalable cloud-based infrastructure, suitable for varying company sizes, especially small to medium businesses.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
They declare an SLA regarding delays, making it a solid solution.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
5.8
Netskope offers varied pricing and licensing, rated medium to expensive but competitive, often requiring annual fees with negotiation potential.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Netskope is highly stable with 99.99% uptime, occasional setup issues, resolved quickly; users rate stability 8-10 out of 10.
Sentiment score
8.1
Symantec CloudSOC CASB is praised for its high stability, easy integration, and consistent real-world performance despite minor glitches.
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
8.1
Netskope offers comprehensive SaaS governance, CASB features, and real-time protection, valued for ease of use and scalability.
No sentiment score available
Symantec CloudSOC CASB is favored for its integration, threat monitoring, and DLP features, ensuring seamless and secure cloud management.
The solution's mental health function can detect if someone needs help.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Secure Access Service Edge (SASE) (4th)
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
18th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
HemantKumar4 - PeerSpot reviewer
Effective for managing shadow IT and provides continuous data protection for users connected to the internet
I'd suggest that any company not heavily dependent on Microsoft could consider starting with Netskope. Cloud journey also matters; if you're deeply involved in the cloud, Netskope is a good solution to safeguard your cloud data. Overall, I would rate the solution an eight out of ten. I deduced two points: one for their feature modification and one for the feature maturity of the solution.
reviewer2271795 - PeerSpot reviewer
Helps detect and control data in the cloud
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not imported into the Symantec CloudSOC CASB. Currently, user import into the solution can only be done via CSV, which lacks good connectivity with Azure AD. Additionally, the cost is high, as you pay separately for each application and the number of users. While there are ongoing improvements, the functionality must catch up with other leading CASBs, such as Netskope, recognized as a top leader.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
8%
Insurance Company
5%
Financial Services Firm
28%
Manufacturing Company
14%
Energy/Utilities Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Before, it was a lot cheaper. Now they're at a higher price.
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
CloudSOC, Symantec CloudSOC
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Globe Telecom
Find out what your peers are saying about Netskope vs. Symantec CloudSOC CASB and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.