We performed a comparison between Netskope and Symantec CloudSOC CASB based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The interface is good."
"The client size and architectural components in Netskope are far better than other solutions."
"The most valuable feature of Netskope is protection."
"The most valuable features of the solution are that the support is very good and the dashboards are easy and intuitive to use."
"It is a very scalable tool."
"Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"They are very good at CASB as compared to other players."
"The ability to monitor for threats is the solution's most valuable aspect."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The monitoring and threat protection were the solution's most valuable features."
"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"They could improve their mobile agents as they have some limitations."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"Technical support and the user interface could be improved."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"The configuration in the cloud model could be improved upon."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"It should have user behavior analysis and diverse analysis."
"The initial setup is complex and should be simplified."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"I would like to see them develop the ability to integrate it with a central management system."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"The solution should work to incorporate some machine learning policies like IDM and VML."
Earn 20 points
Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews while Symantec CloudSOC CASB is ranked 17th in Cloud Access Security Brokers (CASB). Netskope is rated 8.4, while Symantec CloudSOC CASB is rated 9.0. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Symantec CloudSOC CASB writes "Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult". Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella and Akamai Enterprise Application Access, whereas Symantec CloudSOC CASB is most compared with Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks and Menlo Security Remote Browser Isolation.
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