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NetWitness NDR vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
25th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (55th), Threat Intelligence Platforms (TIP) (40th), Endpoint Detection and Response (EDR) (57th), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (37th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of NetWitness NDR is 1.2%, up from 0.4% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.9%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR8.9%
Torq4.9%
NetWitness NDR1.2%
Other85.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer2767650 - PeerSpot reviewer
Senior Consultant at a university with 10,001+ employees
Have found automation to save analyst time but miss more accurate data classification
From our research and testing with the tool, we determined there need to be modifications and changes to train the LLM on the back end. It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet. It was unable to do that sort of classification. We concluded this tool would be more suitable for initial ticket management rather than security automation. Regarding data handling, I would give preference to Torq. For case management, Cortex and its dashboards prove more useful. Cortex and Palo's solutions do not have as much capability as Torq provides with the same tools. However, Torq's dashboards could be improved, especially on the case management side.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"This solution allows us to locate the malware in real-time."
"Technical support is knowledgeable."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"Its agility and scalability are valuable."
"It is a scalable solution."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"It is a scalable solution."
"The product can automate security tasks."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"The most valuable features are simplicity and ease of integration."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"Threat detection could be better."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"The contamination feature could be improved."
"The solution lacks a reporting engine."
"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The solution’s price and technical support could be improved."
"The solution's technical support could be better."
"The formats are not compatible, are readily not available, and are not readable."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The complexity of Cortex XSOAR has a trade-off with its versatility. The deployment requires integration and the development of integration modules."
"It is not a very scalable solution."
 

Pricing and Cost Advice

Information not available
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"It is highly scalable. It can be bought based on your requirements."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
"We are on a three-year contract to use RSA NetWitness Network."
"It is an expensive product."
"I do not have any opinion on the pricing or licensing of the product."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"It is approx $10,000 or $20,000 per year for two user licenses."
"There is a perception that it is priced very high compared to other solutions."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"The solution's cost is reasonable."
"It is expensive."
"The solution is expensive."
"Cortex XSOAR's price could be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise25
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
 

Also Known As

No data available
RSA ECAT, NetWitness Network
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about NetWitness NDR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.