New Relic vs Oracle Infrastructure Monitoring Cloud Service comparison

New Relic and Oracle are both solutions in the IT Infrastructure Monitoring category. New Relic is ranked #5 with an average rating of 8.1, while Oracle is ranked #45 with an average rating of 9.0. New Relic holds a 5.9% mindshare in IM, compared to Oracle’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

New Relic

Read 154 New Relic reviews

7,863 Views
6,124 Comparison Views

94% willing to recommend

Oracle Infrastructure Monit...

Read 1 Oracle Infrastructure Monitoring Cloud Service review

432 Views
402 Comparison Views

100% willing to recommend

New Relic

Oracle Infrastructure Monit...

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Executive Summary

We performed a comparison between New Relic and Oracle Infrastructure Monitoring Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: August 2024).

Buyer's Guide

IT Infrastructure Monitoring

August 2024

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Helped 800,688 peers since 2012

Categories and Ranking

New Relic

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.4

Number of Reviews

154

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (6th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)

Oracle Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

45th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 5.9%, up from 5.2% compared to the previous year. The mindshare of Oracle Infrastructure Monitoring Cloud Service is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Kashif Adhami

Independent Contractor at Tierlinks

May 5, 2023

Easy-to-use, simple look and feel

One thing New Relic needs to improve is the user data schema. It wanted us to move from version one to version two, but that was difficult because we wanted to do single sign-on, and it couldn't support our Ping Identity platform. That's something New Relic needs to work on. Another issue I have with New Relic is its suite licenses. It has a two-tier system: the full-stack observability, which requires a suite license, and the free version, which doesn't offer any peer review capabilities. It needs to change because having a suite license for a user who can only view the post-stack, not even the curated view, is a big no-no. Dynatrace or SAP don't have this issue. I should point out one more thing about New Relic. We use it with OpenShift, and one of the issues we faced was that New Relic required root access, which was a concern because no admin in the world would give any third-party vendor root access. However, they seem to have corrected this in the next version.

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Saktid Devi Jeyakaran

Associate Cloud Engineer at Ebizoncloud LLC

Apr 1, 2024

Offers real-time alerting and dashboards are great for performance hubs of the database

It's primarily for CPU utilization and resource monitoring. Vulnerability scanning falls under OCI Cloud Guard, so it's related to security concerns. Some people might prefer using a third-party tool for more enhanced features. However, I think Oracle Infrastructure Monitoring Cloud Service could be improved to reduce the need for third-party connectivity. So overall, third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service. OCI needs more research and development to understand why clients choose third-party tools like Splunk or QRadar over internal monitoring solutions. There must be some areas where third-party tools are better. OCI could analyze this and improve its service.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."

"The most valuable feature of New Relic is its ease of use."

"They have baseline level alerting."

"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."

"The product's initial setup phase was very easy."

"Server uptime is its most valuable feature."

"The solution is scalable, and it is easy because all the documentation is available."

"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."

More New Relic pros

"Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical VMs, high CPU usage, security concerns."

Cons

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"The customization of the start and end time is kind of cool."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

More New Relic cons

"Third-party connectivity is the part that needs improvement within Oracle Infrastructure Monitoring Cloud Service."

Pricing and Cost Advice

"I loved this product, but we can no longer afford it, so we dropped it."

"The pricing and licensing are too high."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"The price of New Relic could improve. It is expensive."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"It would be nice if we could buy it annually instead of monthly."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

More New Relic pricing and cost advice

"For monitoring specifically, it's not that expensive. The licensing is yearly basis."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

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800,688 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

35%

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Computer Software Company

25%

Media Company

13%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

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What needs improvement with New Relic Insights?

There is room for improvement in the stability.

See all answers

What do you like most about Oracle Infrastructure Monitoring Cloud Service?

Real-time alerting is a very important feature. We need alerts for everything. We have alarms setup and get alerts through email or third-party integrations depending on what's happening – critical...

See all answers

What is your experience regarding pricing and costs for Oracle Infrastructure Monitoring Cloud Service?

For monitoring specifically, it's not that expensive. The licensing is yearly basis. However, there are monthly licensing options available as well.

See all answers

What needs improvement with Oracle Infrastructure Monitoring Cloud Service?

See all answers

Comparisons

Dynatrace vs New Relic

Compared 14% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 10% of the time

Grafana vs New Relic

Compared 8% of the time

Sentry vs New Relic

Compared 5% of the time

More New Relic Competitors

Zabbix vs Oracle Infrastructure Monitoring Cloud Service

Compared 81% of the time

Nagios Core vs Oracle Infrastructure Monitoring Cloud Service

Compared 19% of the time

More Oracle Infrastructure Monitoring Cloud Service Competitors

Product Reports

Buyer's Guide

New Relic

August 2024

Download New Relic product report

Buyer's Guide

IT Infrastructure Monitoring

August 2024

Oracle Infrastructure Monitoring Cloud Service report

Download Oracle Infrastructure Monitoring Cloud Service product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

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New Relic

Oracle

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Oracle Infrastructure Monitoring Cloud Service is a software-as-a-service solution that monitors the status and health of your entire IT infrastructure - on-premises or on the cloud - from a single platform. Proactive monitoring across all your infrastructure tiers enables you to be alerted on issues, troubleshoot and resolve these before they impact end users.

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

COMPOSERS AND AUTHORS SOCIETY OF SINGAPORE

Buyer's Guide

IT Infrastructure Monitoring

August 2024

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