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New Relic vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)
Pandora FMS
Ranking in Network Monitoring Software
42nd
Ranking in IT Infrastructure Monitoring
40th
Ranking in Cloud Monitoring Software
27th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Server Monitoring (16th), Log Management (41st)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.2%, down from 4.0% compared to the previous year. The mindshare of Pandora FMS is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is pretty good."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The solution is quite stable."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"It does everything we wanted it to do."
"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
"We are able to control our business with this all-in-one monitoring tool."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"What I value most about Pandora FMS is the simplicity of working with it."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
 

Cons

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution must provide better support for Azure Web Apps service."
"They should bring the pricing down to be more competitive."
"The pricing could be improved as it is quite high relative to what is offered."
"The customization of the start and end time is kind of cool."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The deployment process could be improved."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"This solution requires proper training to get 100% out of it."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"We would like to see improvement in the mainframe integration that this solution is capable of."
"Improvements are needed for server and network discovery, including service-based discovery."
"Pandora FMS is relatively new, and the interface with the older version crashes at times. We have several different operating systems, such as Linux and Windows, and Pandora does not run as well in these."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"The price for Pandora FMS is expensive."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
 

Pricing and Cost Advice

"The solution is less expensive than AppNeta."
"We're paying for the New Relic APM license annually."
"I think the pricing is reasonable."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The solution is cheap, but prices can go up when users grow."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The detection piece of it brings us a big return on investment."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
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Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
7%
Financial Services Firm
7%
Manufacturing Company
4%
Comms Service Provider
10%
Government
9%
Media Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about New Relic vs. Pandora FMS and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.