We performed a comparison between New Relic and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We detect issues using dashboards that we built on New Relic."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The most valuable features of New Relic are the reports and ease of use."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The solution is quite stable."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The product can scale."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution only supports the cloud platform and not on-premises."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The price needs improvement."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"Compared to their competitors, they are missing some features at the moment."
"I can't recall coming across any missing features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Scout APM is ranked 32nd in Application Performance Monitoring (APM) and Observability with 1 review. New Relic is rated 8.6, while Scout APM is rated 10.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Scout APM is most compared with Zabbix, Datadog, Grafana, Prometheus and Elastic Observability.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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