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New Relic vs Veritas NetBackup IT Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (3rd)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the IT Operations Analytics category, the mindshare of New Relic is 18.3%, up from 18.2% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
Alejandro Padilla - PeerSpot reviewer
A highly scalable and affordable product that provides insights into an organization’s infrastructure
I use the product to prevent ransomware attacks and know how my environment is working The product gives me insights into what's happening in my data, the infrastructure, and how my backups work. If there are problems in my network, the product enables me to check it on time. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of New Relic are the reports and ease of use."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The solution is scalable, and it is easy because all the documentation is available."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"You don't have to go through a list of 500 servers."
"The most valuable feature is application monitoring."
"We are able to drill down and see what is going on in the system."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The scalability is great. It is one of the best advantages that I find important."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"The most valuable feature of the product is the insight it provides on the console."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
 

Cons

"Compared to their competitors, they are missing some features at the moment."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The solution must provide better support for Azure Web Apps service."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It would be nice if there were pre-made dashboards."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The process should be made easier."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment."
"The quality of technical support has decreased over time with slower response times compared to before."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"The solution should allow users to export data to Tableau."
 

Pricing and Cost Advice

"Comparatively, the pricing is expensive."
"Cost is significant with a lot of extras."
"The pricing is fine."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"This solution required a license and it is better than some other competitors."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
4%
Financial Services Firm
30%
Computer Software Company
16%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about Veritas NetBackup IT Analytics?
The most valuable feature of the product is the insight it provides on the console.
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
Pricing is somewhat premium; however, it is better than Microsoft Azure regarding storage costs.
What needs improvement with Veritas NetBackup IT Analytics?
NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform r...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. Veritas NetBackup IT Analytics and other solutions. Updated: February 2025.
842,592 professionals have used our research since 2012.