New Relic vs VMware Aria Operations for Applications comparison

New Relic and VMware are both solutions in the Cloud Monitoring Software category. New Relic is ranked #5 with an average rating of 7.8, while VMware is ranked #24 with an average rating of 8.5. New Relic holds a 6.9% mindshare in CMS, compared to VMware’s 1.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 92% of VMware users who would recommend it.

New Relic

Read 158 New Relic reviews

7,049 Views
5,580 Comparison Views

94% willing to recommend

VMware Aria Operations for ...

Read 12 VMware Aria Operations for Applications reviews

1,085 Views
969 Comparison Views

92% willing to recommend

New Relic

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

New Relic and VMware Aria Operations for Applications are both leading performance monitoring solutions. Based on user reviews, New Relic seems to have the upper hand due to its comprehensive feature set, although VMware excels in pricing and support.

Features: New Relic offers robust error tracking, real-time analytics, and integration capabilities. VMware Aria Operations for Applications is known for its strong capacity planning and automation features.

Room for Improvement: New Relic needs a more intuitive alert configuration and lower data ingestion costs. VMware Aria Operations for Applications users desire enhanced reporting functions and better-guided troubleshooting workflows.

Ease of Deployment and Customer Service: New Relic has a straightforward deployment process and responsive customer service. VMware Aria Operations for Applications is praised for smooth deployment and receives better marks for ongoing support.

Pricing and ROI: New Relic’s setup costs are perceived as higher, but its ROI is satisfactory due to its extensive features. VMware Aria Operations for Applications is valued for its cost-effectiveness and strong return on investment through optimized performance and support.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: March 2025).

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

5th

Ranking in IT Infrastructure Monitoring

6th

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Network Monitoring Software (7th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

28th

Ranking in IT Infrastructure Monitoring

30th

Ranking in Cloud Monitoring Software

24th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Container Monitoring (7th)

Mindshare comparison

As of March 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 6.9%, down from 8.8% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have baseline level alerting."

"It has a simple initial setup."

"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

"It does everything we wanted it to do."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

More New Relic pros

"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."

"It has a familiar interface, which makes it easy to get started."

"The features I find most valuable is the querying and alerting capabilities."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."

"It significantly improves application performance management by offering recommendations for resource allocation to avoid wastage or overcommitment."

"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."

More VMware Aria Operations for Applications pros

Cons

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"They should bring the pricing down to be more competitive."

"The pricing could be improved as it is quite high relative to what is offered."

"Compared to their competitors, they are missing some features at the moment."

"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."

"It is very difficult to award the service level cycles at an endpoint level."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"The solution only supports the cloud platform and not on-premises."

More New Relic cons

"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."

"The solution could be expensive, which might be a limiting factor."

"The main problem I have is that the license cost is very high."

"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

"The documentation and integration with Kubernetes could be improved."

"The initial setup should be easier and more seamless."

"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."

"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"Cost is significant with a lot of extras."

"The pricing and licensing are too high."

"The price of New Relic could improve. It is expensive."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"This is an expensive tool."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

More New Relic pricing and cost advice

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"I would rate the pricing as three out of five."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

See all answers

What do you like most about VMware Tanzu Observability by Wavefront?

VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.

See all answers

Comparisons

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Compared 12% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Grafana vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

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Grafana vs VMware Aria Operations for Applications

Compared 13% of the time

Dynatrace vs VMware Aria Operations for Applications

Compared 11% of the time

Zabbix vs VMware Aria Operations for Applications

Compared 7% of the time

Prometheus Group vs VMware Aria Operations for Applications

Compared 6% of the time

Grafana Enterprise Stack vs VMware Aria Operations for Applications

Compared 3% of the time

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Product Reports

Buyer's Guide

New Relic

March 2025

Download New Relic product report

Buyer's Guide

VMware Aria Operations for Applications

March 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

March 2025

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