We performed a comparison between New Relic and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic stands out for its detailed network monitoring features, superior error debugging and correlation with logs, and intuitive user interface. Its pricing model is also more transparent and the setup process is straightforward. Although VMware Tanzu Observability by Wavefront is commended for its easy deployment and integration, its consumption-based billing model can make estimating costs and predicting usage difficult. Furthermore, users have found the initial setup process to be challenging and hope for a more seamless experience.
"The monitoring so far has been good and we are happy with it."
"The solution offers good documentation."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The most valuable feature is application monitoring."
"No issues with stability."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"People are very pleased with the implementation."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"The features I find most valuable is the querying and alerting capabilities."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"Compared to their competitors, they are missing some features at the moment."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I haven't come across any features that are lacking."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The main problem I have is that the license cost is very high."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"The implementation is a long process that should be improved."
"The documentation and integration with Kubernetes could be improved."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
More VMware Aria Operations for Applications Pricing and Cost Advice →
New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews while VMware Aria Operations for Applications is ranked 28th in Cloud Monitoring Software with 9 reviews. New Relic is rated 8.6, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas VMware Aria Operations for Applications is most compared with Dynatrace, Grafana, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. VMware Aria Operations for Applications report.
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