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One Identity Active Roles vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
One Identity Active Roles boosts efficiency with automation, reducing errors, service desk tickets, and cost through improved identity management.
Sentiment score
7.2
One Identity Safeguard automates access tasks, reducing manual effort and enhancing security, resulting in significant cost and efficiency gains.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Associate at Digital Track Solutions India Private Limited
It has reduced inside and external threats, which is essential for preventing privileged user damage, and decreased privileged account incidents by 40%.
Senior Frontend Developer at HCLSoftware
 

Customer Service

Sentiment score
6.7
Users praise One Identity Active Roles' responsive support, technical expertise, and extensive resources, despite occasional delays in complex cases.
Sentiment score
6.7
One Identity Safeguard support is praised for expertise and helpfulness, though complex issue response times can vary.
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at a outsourcing company with 501-1,000 employees
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Technical Support Engineer at Digitaltrack
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business Development Executive at Digitaltrack
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
 

Scalability Issues

Sentiment score
6.7
One Identity Active Roles excels in scalability, supporting large user bases across environments, though customization can be challenging.
Sentiment score
7.4
One Identity Safeguard efficiently scales for enterprises, offering robust load management and flexibility with virtual appliances for easy scalability.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Associate at Digital Track Solutions India Private Limited
 

Stability Issues

Sentiment score
8.0
One Identity Active Roles is stable, reliable, efficiently handles large-scale environments, with minor manageable issues mainly in configuration.
Sentiment score
8.1
One Identity Safeguard is stable and reliable, with minor issues, ensuring high availability and no major downtime.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Business Development Manager at Digitaltrack Solutions Private Limited
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Technical Support Engineer at Digitaltrack
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate technical desktop support at Digitaltrack soluctions Pvt. ltd
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Technical Support Engineer at Digitaltrack
It appears designed as a dependable enterprise-grade solution, reflecting well in its production performance.
Business Development Executive at Digitaltrack
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Enhancing user interface, setup, cloud integration, and reporting while improving documentation and pricing flexibility could boost One Identity Active Roles.
One Identity Safeguard could improve UI, integration, customization, performance, documentation, automation, and analytics for enhanced user experience.
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
Cybersecurity Consultant at Nnamdi Azikiwe University
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Technical Support Engineer at Digitaltrack
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Setup Cost

One Identity Active Roles offers high-value enterprise identity management despite high upfront costs due to automation and security benefits.
One Identity Safeguard offers flexible but costly enterprise-grade security with pricing based on users, assets, or sessions, justifying its expense.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Technical Support Engineer at Digitaltrack
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Valuable Features

One Identity Active Roles offers automation, role-based access, and cloud integration to enhance security, efficiency, and compliance in identity management.
One Identity Safeguard enhances security and compliance with features like multi-factor authentication, password vaulting, monitoring, and seamless integration.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
 

Categories and Ranking

One Identity Active Roles
Ranking in Non-Human Identity Management (NHIM)
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st)
One Identity Safeguard
Ranking in Non-Human Identity Management (NHIM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
73
Ranking in other categories
User Entity Behavior Analytics (UEBA) (3rd), Privileged Access Management (PAM) (2nd)
 

Mindshare comparison

As of May 2026, in the Non-Human Identity Management (NHIM) category, the mindshare of One Identity Active Roles is 5.5%, up from 2.1% compared to the previous year. The mindshare of One Identity Safeguard is 6.8%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Non-Human Identity Management (NHIM) Mindshare Distribution
ProductMindshare (%)
One Identity Safeguard6.8%
One Identity Active Roles5.5%
Other87.7%
Non-Human Identity Management (NHIM)
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Automation has transformed user lifecycle tasks and now enforces consistent secure access
While One Identity Active Roles is a strong platform, a few improvements would make it even better. Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows. Another improvement area is the learning curve and setup complexity. One Identity Active Roles is very powerful, but initial configuration, especially for policies, workflows, and delegation, can be complex and require experienced resources. From an integration perspective, although it supports multiple systems, organizations would benefit from more out-of-the-box connectors and smoother cloud integrations such as Azure Active Directory and software-as-a-service applications, as some setups currently require customization. In terms of reporting, while auditing is strong, generating business-friendly reports can be challenging. Users have mentioned the need for better dashboards and easier report generation. There are also some performance considerations, especially in large environments, such as slower PowerShell execution or delays in dynamic group processing in certain cases. Overall, improvements in user interface, ease of use, integration, reporting, and performance optimization would significantly enhance the product experience.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
7%
Financial Services Firm
7%
Manufacturing Company
7%
University
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise12
Large Enterprise29
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise25
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful ...
What needs improvement with One Identity Active Roles?
I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial set...
What is your primary use case for One Identity Active Roles?
When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and av...
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is priced at a premium level, typical for enterprise-grade privilege access management solutions. The licensing is generally based on the number of privileged accounts, users...
What needs improvement with One Identity Safeguard?
While One Identity Safeguard is a strong privilege access management solution, there are some areas where improvements can be made. The initial deployment and configuration can be complex, especial...
What is your primary use case for One Identity Safeguard?
In my daily operations, I rely on One Identity Safeguard for administrator requests for access through One Identity Safeguard, which are approved via workflows. Once approved, sessions are launched...
 

Also Known As

Quest Active Roles
No data available
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
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Find out what your peers are saying about One Identity Active Roles vs. One Identity Safeguard and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.