OP5 Monitor vs Spiceworks comparison

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OP5 Monitor

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and OP5 Monitor are competitive solutions in the network and IT monitoring category. Spiceworks is more favorable for its cost-effectiveness and user-friendly approach, whereas OP5 Monitor is preferred for its advanced capabilities and robust performance.

Features: Spiceworks provides key features such as asset management, help desk ticketing, and network monitoring, particularly benefiting small to medium-sized businesses. OP5 Monitor offers detailed performance metrics, scalability, and comprehensive plug-in support, appealing to larger organizations requiring intricate monitoring solutions.

Room for Improvement: Spiceworks could enhance its advanced monitoring features, expand scalability options, and improve integration with third-party tools. OP5 Monitor might focus on simplifying its user interface, reducing complexity in deployment, and lowering the learning curve for new users.

Ease of Deployment and Customer Service: Spiceworks presents a simple setup process with an intuitive interface, ideal for small teams with limited IT support. OP5 Monitor, though complex in deployment, provides extensive customization and solid support for large IT departments. The focus of Spiceworks is on straightforward deployment, whereas OP5 Monitor prioritizes powerful integrations and support.

Pricing and ROI: Spiceworks is free with optional paid features, offering substantial ROI for budget-sensitive organizations. OP5 Monitor demands a higher initial investment, justifiable with its sophisticated capabilities and long-term performance advantages.

To learn more, read our detailed OP5 Monitor vs. Spiceworks Report (Updated: March 2025).

OP5 Monitor vs. Spiceworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OP5 Monitor

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (38th)

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (11th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of OP5 Monitor is 0.8%, down from 0.9% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Harish Venkateshappa

Information Technology Staff at GlobalFoundries

Useful online resources, customizable, and highly effective monitoring

The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users. If there are corrupt files the data can be extracted from them. Anyone who wants to see the performance of memory usage, such as whether it's at 80 to 90 percent, can use this tool. However, other tools can provide this information in two minutes, this tool is more time-consuming and the report it provides is not very effective for practical use. When it comes to reports, the tool falls short. During a recent call, it was noted that while the company has distributed servers across the globe, only the master server can accommodate the reports and events, causing delays. If other servers experience issues, the team cannot view the reporting or tag things, such as for troubleshooting purposes. If this aspect was improved it would be an excellent tool.

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Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"The API makes it pretty easy to integrate with any system."

"We can also observe whatever we want, and there are no limitations."

"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"It's easy to understand."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"Tickets by e-mail, with actions by hastag."

"The most valuable features are the inventory and personalization."

"The solution is very stable. It's reliable and efficient."

"The software is cloud-based, so I do not need to store any data locally."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

More Spiceworks pros

Cons

"The user interface is not what we are used to these days, and should be improved."

"They need to improve the dashboard interface."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"We do not get performance reports properly."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"I am unable to provide suggestions for improvement at this moment."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"The SNMP sniffer requires a lot of work to get right."

More Spiceworks cons

Pricing and Cost Advice

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"OP5 has a very low price as a solution, compared to many other solutions out there."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"The tool is cheap."

"The product is free! Get it now."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"It's free."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Government

16%

Computer Software Company

14%

Manufacturing Company

Aerospace/Defense Firm

Computer Software Company

14%

Financial Services Firm

12%

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OP5 Monitor?

With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level.

What is your experience regarding pricing and costs for OP5 Monitor?

Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database lic...

What needs improvement with OP5 Monitor?

It's always good when it's open to more platforms, with even more integration, especially ticketing solutions like ServiceNow. I have built integrations with some other tools, so this is a point fo...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

Nagios Core vs OP5 Monitor

Comparisons

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Opsview vs OP5 Monitor

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PRTG Network Monitor vs OP5 Monitor

Compared 8% of the time

Checkmk vs OP5 Monitor

Compared 8% of the time

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Zabbix vs Spiceworks

Compared 31% of the time

ServiceNow vs Spiceworks

Compared 28% of the time

Lansweeper vs Spiceworks

Compared 21% of the time

Freshdesk vs Spiceworks

Compared 9% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 7% of the time

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Product Reports

OP5 Monitor

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Download Spiceworks product report

Overview

OP5 Monitor - The Complete Monitoring Solution

OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.

Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.

ITRS

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

OP5 Monitor vs. Spiceworks