OpenText 360 for SharePoint vs ProcessMaker comparison

OpenText and ProcessMaker are both solutions in the Business Process Management (BPM) category. OpenText is ranked #14 with an average rating of 8.0, while ProcessMaker is ranked #36. OpenText holds a 1.0% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

964 Views
916 Comparison Views

100% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

829 Views
771 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

ProcessMaker

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and ProcessMaker are competing products in the workflow automation space. OpenText 360 for SharePoint is considered superior due to its seamless integration capabilities and advanced data management, though ProcessMaker is recognized for its cost effectiveness.

Features: OpenText 360 for SharePoint's strengths lie in document management, robust security measures, and extensive integration with Microsoft environments. ProcessMaker focuses on ease of use, process automation, and customization, offering greater flexibility and user-friendly process automation.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers a comprehensive deployment model well-suited for enterprises utilizing Microsoft ecosystems, paired with strong customer support services. ProcessMaker provides rapid deployment with cloud options, prioritizing customer-centric service. ProcessMaker's straightforward setup makes it appealing for small to medium enterprises, while OpenText offers a more tailored approach for larger organizations.

Pricing and ROI: OpenText 360 for SharePoint typically requires a higher initial investment with an extended ROI timeframe, attributed to its broader enterprise capabilities and high customization cost. In contrast, ProcessMaker's lower setup costs and faster ROI make it attractive for companies seeking quick impact solutions. ProcessMaker provides better upfront value, while OpenText offers long-term benefits in a more integrated and customized workflow environment.

To learn more, read our detailed OpenText 360 for SharePoint vs. ProcessMaker Report (Updated: February 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

14th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ProcessMaker

Ranking in Business Process Management (BPM)

36th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (28th)

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.0%, up from 0.4% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
OpenText 360 for SharePoint	1.0%
ProcessMaker	0.9%
Other	98.1%

Business Process Management (BPM)

Featured Reviews

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"The fact that it allows for the internal sharing of information is very good."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."

"The product has a strong and easy integration with Teams."

"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

More OpenText 360 for SharePoint pros

"Its performance, stability, and security are fine."

"What I like most is the seamlessness of the workflow capabilities."

Cons

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"The user interface could definitely be improved."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

More OpenText 360 for SharePoint cons

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

Pricing and Cost Advice

"SharePoint uses a subscription model."

"It has a reasonable price."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"On-premises version is expensive"

"We have a yearly license."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Energy/Utilities Company

Financial Services Firm

Marketing Services Firm

Financial Services Firm

22%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

No data available

Questions from the Community

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

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Product Reports

Buyer's Guide

OpenText 360 for SharePoint

January 2026

Download OpenText 360 for SharePoint product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download ProcessMaker product report

Also Known As

Process 360, Global 360, OpenText Process 360

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

OpenText 360 for SharePoint vs. ProcessMaker

February 2026

Free Report: OpenText 360 for SharePoint vs. ProcessMaker

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