OpenText ALM / Quality Center and Zeenyx AscentialTest are two competing products in the test management market. User reviews indicate that Zeenyx AscentialTest has the upper hand in features and user satisfaction, while OpenText ALM / Quality Center excels in support and pricing structures.
Features:OpenText ALM / Quality Center is recognized for its extensive test management capabilities, integration with various tools, and comprehensive defect tracking. Zeenyx AscentialTest is well-regarded for its ease of use, powerful automation features, and robust scripting capabilities, making it more suitable for automated testing teams.
Room for Improvement:OpenText ALM / Quality Center users suggest enhancements in performance, user experience, and flexibility in customization. Zeenyx AscentialTest users indicate a need for more detailed documentation, expanded integration options, and improvements in the reporting module.
Ease of Deployment and Customer Service:OpenText ALM / Quality Center has a more complex deployment process, which can be challenging for some organizations. Its customer service is known for being supportive. Zeenyx AscentialTest features a simpler deployment model and is noted for its responsive customer service.
Pricing and ROI:OpenText ALM / Quality Center has higher pricing, justified by its features and support. Zeenyx AscentialTest users find it more cost-effective with a better ROI, especially for automation tasks, making it attractive for budget-conscious users.
It acts as an enabler for effective test and program management.
Technical support has been excellent.
Quality is always high yet not perfect.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
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