Try our new research platform with insights from 80,000+ expert users

OpenText LoadRunner Cloud vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
OpenText LoadRunner Cloud users reported cost savings, improved load handling, and strategic insights, despite third-party network readiness issues during testing.
Sentiment score
6.7
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
The ROI is not necessarily cost savings. Sometimes a customer wants to use OpenText LoadRunner Cloud, or it's the only tool that will solve the problem depending on the application.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
6.6
OpenText LoadRunner Cloud is praised for responsive, knowledgeable support, although complex issue resolutions may require escalation and vary by personnel.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
 

Scalability Issues

Sentiment score
7.7
OpenText LoadRunner Cloud offers scalable capabilities, efficiently handling user loads and supporting cloud-based operations with flexible user virtualization.
Sentiment score
7.3
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
It is very scalable, and on the cloud, it's even more scalable, potentially unlimited.
With load generators available, it is easily scalable to meet our needs.
 

Stability Issues

Sentiment score
7.7
OpenText LoadRunner Cloud is highly stable, with minor issues resolved quickly, and is rated more stable than competitors.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
OpenText LoadRunner Cloud is extremely stable for our use case.
 

Room For Improvement

OpenText LoadRunner Cloud requires improvements in reporting, flexibility, support, monitoring, integration, protocol support, and comprehensive analytics.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
It would also be convenient if there were options to convert scripts from competitor tools like NeoLoad to LoadRunner.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

OpenText LoadRunner Cloud offers flexible, pay-as-you-go pricing with high costs justified by extensive protocol support and enterprise flexibility.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
It's delivering functionality, but we also use JMeter, which is free.
 

Valuable Features

OpenText LoadRunner Cloud offers scalable, user-friendly, cost-effective performance testing with versatile protocol support and real-time insights.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
Another valuable aspect is the option to use JMX files, similar to JMeter scripts, with LoadRunner.
Its LoadRunner functionality allows us to record a solution's networking protocol and replay them.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Categories and Ranking

OpenText LoadRunner Cloud
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
43
Ranking in other categories
Performance Testing Tools (6th), Load Testing Tools (6th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. OpenText LoadRunner Cloud is designed for Performance Testing Tools and holds a mindshare of 8.4%, down 9.3% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.9% mindshare, down 7.4% since last year.
Performance Testing Tools
Test Automation Tools
 

Featured Reviews

AlexLogan - PeerSpot reviewer
Has realistic scenario composition for performance tests and is highly scalable, but the user interface needs improvement
The solution generates traffic on the infrastructure, which resembles end users. Depending on the performance of the underlying infrastructure and nodes of the architecture, our company team can report on the scalability of applications. The solution performs two types of tests: user interface testing, which is implemented primarily in our organization for online banking, and the other one is API level testing for mobile banking. In terms of the feature set, OpenText LoadRunner Cloud is a market-leading application that has been around for 20 years. I have been working with the solution throughout the acquisition stages; the product used to be much better when it was primarily managed by Mercury. There are limited AI capabilities in the solution; when I was personally operating some smart scenarios using the feature of auto-scaling, I found it unsatisfying. I would recommend the product to others based on its feature set and the level of support. I would rate OpenText LoadRunner Cloud as seven out of ten. There are no glaring weaknesses in the product, and it's good enough for its core purpose.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
report
Use our free recommendation engine to learn which Performance Testing Tools solutions are best for your needs.
848,989 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Manufacturing Company
14%
Financial Services Firm
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Micro Focus LoadRunner Cloud?
I absolutely recommend Micro Focus LoadRunner Cloud. In fact, I consider it to be one of the best performance testing tools. I like it because it provides many benefits. Some of the ones I find to...
What do you like most about Micro Focus LoadRunner Cloud?
One of LoadRunner's standout features is its extensive support for various TechStacks and protocols.
What is your experience regarding pricing and costs for Micro Focus LoadRunner Cloud?
I would prefer it to be cheaper. On a scale of one to ten, the price is a five. It's delivering functionality, but we also use JMeter ( /products/apache-jmeter-reviews ), which is free.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus LoadRunner Cloud, StormRunner Load, LoadRunner Cloud, and Micro Focus StormRunner Load
No data available
 

Overview

 

Sample Customers

Alfa Bank, N Brown Group, University of Copenhagen, McGraw-Hill, Cognizant
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, Tricentis, Perforce and others in Performance Testing Tools. Updated: March 2025.
848,989 professionals have used our research since 2012.