OpenText Real User Monitoring and Sentry are competing in the real user experience and application performance monitoring category. Sentry seems to have the upper hand due to its extensive features and higher long-term ROI despite higher costs.
What features are offered by OpenText Real User Monitoring in comparison to Sentry?OpenText Real User Monitoring provides comprehensive user monitoring, robust analytics, and superior ease of deployment. Sentry offers real-time error tracking, release management, and context-enriched logs, delivering more immediate and actionable insights.
What areas of improvement can be found in OpenText Real User Monitoring in comparison to Sentry?OpenText Real User Monitoring could improve its alerting system and integration capabilities. Sentry users suggest enhancements in its on-premises deployment options and more detailed user guides. OpenText Real User Monitoring’s integration limitations and Sentry's deployment limitations are frequently mentioned as drawbacks.
How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to Sentry?OpenText Real User Monitoring is easier to deploy with better initial setup support, but Sentry's customer service is more responsive and knowledgeable. Despite the simplicity in deployment, OpenText Real User Monitoring may not match Sentry's ongoing customer service quality.
What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to Sentry?OpenText Real User Monitoring is more cost-effective in initial setup costs, while Sentry is pricier but delivers a better long-term ROI due to its advanced feature set and comprehensive logging capabilities.
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
Sentry is a tool for monitoring web and application performance, tracking errors, processing request times, and managing user data access.
Developers integrate Sentry with web and application environments to capture front-end and back-end errors, utilize error logs, trace requests, and observe metrics without real-time production access. Sentry's use extends to monitoring internal applications, leveraging CyberArk PAM integration, deploying notifications, and detecting silent failures. Users benefit from detailed error and performance reports, contextual cause-stack information, and real-time breakdowns. There is room for improvement, as users desire refined integration and administrative settings, enhanced alert policies, and more customization in event metrics.
What are Sentry's most important features?Sentry is implemented across industries ranging from tech startups to large enterprises. These organizations use Sentry to enhance application reliability, track performance, and secure user data within protected environments. Integration with CyberArk PAM ensures secure deployment. Organizations find Sentry useful for monitoring internal applications, efficiently processing request times, and tracing changes in production without direct access.
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