OpenText SiteScope vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #21 with an average rating of 8.0, while Splunk is ranked #11 with an average rating of 8.6. OpenText holds a 0.5% mindshare in APM, compared to Splunk’s 1.0% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,554 Views
754 Comparison Views

92% willing to recommend

Splunk Observability Cloud

Read 50 Splunk Observability Cloud reviews

1,960 Views
1,160 Comparison Views

94% willing to recommend

OpenText SiteScope

Splunk Observability Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

OpenText SiteScope and Splunk Observability Cloud are competing products in the IT monitoring and assessment category. Splunk Observability Cloud has the upper hand due to its broader range of features.

Features: OpenText SiteScope offers robust infrastructure monitoring, notable customization capabilities, and supports various virtualization technologies without requiring agent installation. Splunk Observability Cloud provides real-time streaming analytics, extensive set of integrations, and advanced application performance monitoring with powerful dashboards for comprehensive insights.

Room for Improvement: OpenText SiteScope could enhance its reporting capabilities, modernize the UI for better user experience, and improve real-time data analytics. Splunk Observability Cloud can optimize pricing structures, improve ease of use for complex setups, and enhance support for smaller businesses with less IT capacity.

Ease of Deployment and Customer Service: OpenText SiteScope is known for its straightforward deployment process and ease of use across various setups. However, Splunk Observability Cloud offers a managed service model that reduces setup complexity and provides proactive support to streamline deployment experiences.

Pricing and ROI: OpenText SiteScope is recognized for its cost-effective pricing, offering good ROI for basic monitoring needs. Conversely, Splunk Observability Cloud, despite being more expensive, justifies its cost through enhanced feature sets and scalability options that provide long-term value.

To learn more, read our detailed OpenText SiteScope vs. Splunk Observability Cloud Report (Updated: April 2025).

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

11th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (9th), Cloud Monitoring Software (9th), Container Management (8th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"For the system environment, SiteScope can be useful."

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"It's integrated with different monitoring tools, such as AppDynamics."

"It can monitor over a 100 technologies with built-in solution templates."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

More OpenText SiteScope pros

"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."

"The alerts are the most valuable feature."

"The Add data feature lets you gather any type of log and easily analyze it."

"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."

"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."

"The vibrant dashboards are valuable."

"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."

"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."

More Splunk Observability Cloud pros

Cons

"They should provide more templates for new vendor devices."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"It could be more reliable using a database repository instead of a log repository."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

More OpenText SiteScope cons

"The clustering part of indexes can be more refined."

"The solution's machine learning deployment is hard and should be made user-friendly."

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."

"They need more EDR functionalities."

"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."

"This solution is difficult to configure and the instructions are complex."

"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."

"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Licensing is a little steep."

More OpenText SiteScope pricing and cost advice

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"The solution's pricing is costly."

"Splunk APM is a very cost-efficient solution."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

"The pricing is reasonable."

"It appears to be expensive compared to competitors."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

34%

Manufacturing Company

18%

Computer Software Company

10%

Government

Financial Services Firm

18%

Computer Software Company

15%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...

See all answers

What is your primary use case for SignalFx?

The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 13% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 13% of the time

Prometheus Group vs OpenText SiteScope

Compared 12% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

More OpenText SiteScope Competitors

Observe vs Splunk Observability Cloud

Compared 20% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud

Compared 7% of the time

Dynatrace vs Splunk Observability Cloud

Compared 6% of the time

Rancher Labs vs Splunk Observability Cloud

Compared 4% of the time

ServiceNow IT Operations Management vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Buyer's Guide

Splunk Observability Cloud

March 2025

Download Splunk Observability Cloud product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Splunk Infrastructure Monitoring

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?

Log Search: Efficiently search and analyze log data for enhanced insights.
Data Integration: Fast integration across platforms for comprehensive visibility.
Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
Cloud Integration: Seamless integration with cloud services for scalable solutions.
Application Performance Monitoring: Advanced tools for improving application performance.

What benefits and ROI should be expected?

Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
Operational Efficiency: Enhancements in data analysis lead to efficient operations.
Business Resilience: Supports adaptability and swift responses to changing needs.
Security Management: Enhances threat identification and response through real-time alerts.
Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

OpenText SiteScope vs. Splunk Observability Cloud

April 2025

Free Report: OpenText SiteScope vs. Splunk Observability Cloud

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