Oracle WebCenter vs Sitecore Customer Engagement Platform comparison

Oracle and Sitecore are both solutions in the Customer Experience Management category. Oracle is ranked #23 with an average rating of 7.0, while Sitecore is ranked #11. Oracle holds a 1.5% mindshare in CEM, compared to Sitecore’s 4.3% mindshare. Additionally, 70% of Oracle users are willing to recommend the solution.

Oracle WebCenter

Read 12 Oracle WebCenter reviews

28 Views
28 Comparison Views

70% willing to recommend

Sitecore Customer Engagemen...

130 Views
103 Comparison Views

Oracle WebCenter

Sitecore Customer Engagemen...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Oracle WebCenter and Sitecore Customer Engagement Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Qualtrics, ServiceNow, Genesys and others in Customer Experience Management.

To learn more, read our detailed Customer Experience Management Report (Updated: December 2024).

Buyer's Guide

Customer Experience Management

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Oracle WebCenter

Ranking in Customer Experience Management

23rd

Average Rating

7.0

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)

Sitecore Customer Engagemen...

Ranking in Customer Experience Management

11th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Customer Experience Management category, the mindshare of Oracle WebCenter is 1.5%, down from 1.6% compared to the previous year. The mindshare of Sitecore Customer Engagement Platform is 4.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Experience Management

Featured Reviews

Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Real Estate/Law Firm

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle WebCenter?

WebCenter's interface is very user-friendly.

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What is your experience regarding pricing and costs for Oracle WebCenter?

WebCenter's pricing is on the higher side.

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What needs improvement with Oracle WebCenter?

WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.

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Comparisons

Oracle Content Management vs Oracle WebCenter

Compared 37% of the time

SharePoint vs Oracle WebCenter

Compared 23% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 14% of the time

WebLogic Suite vs Oracle WebCenter

Compared 10% of the time

IBM FileNet vs Oracle WebCenter

Compared 8% of the time

More Oracle WebCenter Competitors

IFS Cloud Platform vs Sitecore Customer Engagement Platform

Compared 100% of the time

More Sitecore Customer Engagement Platform Competitors

Product Reports

Buyer's Guide

Oracle WebCenter

December 2024

Download Oracle WebCenter product report

Buyer's Guide

Customer Experience Management

December 2024

Sitecore Customer Engagement Platform report

Download Sitecore Customer Engagement Platform product report

Also Known As

WebCenter, FatWire

Customer Engagement Platform

Learn More

Oracle

Sitecore

Overview

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Sitecore Customer Engagement Platform delivers all of the capabilities that allow a digital conversation between a prospect and company to flow: It remembers the previous interaction and continues where the conversation left off, It "speaks" in the context of the prospect's needs vs. the needs of the marketing department, It anticipates needs and is ready to help customers take the next step and It asks questions of the prospect, to learn more. Furthermore, the Sitecore Customer Engagement Platform spans all digital channels - web, email, ecommerce, social and mobile - to ensure that no conversation thread is dropped.

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee

Buyer's Guide

Customer Experience Management

December 2024

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Find out what your peers are saying about Qualtrics, ServiceNow, Genesys and others in Customer Experience Management. Updated: December 2024.

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824,053 professionals have used our research since 2012.

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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.