PagerDuty Operations Cloud and Rave Alert compete in incident management and communication. PagerDuty generally has an advantage in pricing and support, while Rave Alert stands out with its comprehensive features.
Features: PagerDuty Operations Cloud is known for advanced incident management, real-time alerts, and integration flexibility. Rave Alert offers extensive mass notification features, crucial communication in emergencies, and a focus on wide-reaching communication effectiveness.
Ease of Deployment and Customer Service: PagerDuty Operations Cloud features a streamlined deployment process with extensive support resources. Rave Alert provides robust customer service supporting setup and communication strategies.
Pricing and ROI: PagerDuty Operations Cloud provides competitive pricing, delivering strong ROI through cost-effective solutions. Rave Alert's higher setup costs are justified by ROI in critical communications.
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
PagerDuty Features
PagerDuty has many valuable key features. Some of the most useful ones include:
PagerDuty Benefits
There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.
Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."
PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”
Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”
Our mass notification system gets the right message to the right user at the right time from any internet connected device. Send your message from anywhere to anywhere in a matter of seconds. CAP compliant.
It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage – simultaneously. This ensures your targeted audience receives your messages as soon as possible.
We monitor all Critical Event Management (CEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
