PageUp People vs SmartRecruiters comparison

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93% willing to recommend

PageUp People

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Executive SummaryUpdated on Dec 5, 2024

PageUp People and SmartRecruiters are competing products in the talent acquisition software market. PageUp People appears to have stronger support and pricing advantages, while SmartRecruiters excels in features, providing a comprehensive recruiting platform that many consider worth the investment.

Features: PageUp People offers robust talent management capabilities with detailed analytics and a comprehensive set of recruitment tools. SmartRecruiters stands out for its modern recruitment marketing features, intuitive mobile app, and collaborative hiring capabilities, as well as more extensive third-party integrations, giving it an edge in features over PageUp People.

Room for Improvement: PageUp People's customization options are limited by its system constraints, and users may find it challenging to fully meet their unique needs. It may also benefit from enhanced configurability to streamline the recruitment process further. Meanwhile, SmartRecruiters could improve data analysis mechanisms to reduce manual efforts and enhance its reporting capabilities.

Ease of Deployment and Customer Service: PageUp People delivers a seamless deployment experience with commendable customer support, focusing on providing extensive training resources. SmartRecruiters offers a straightforward setup with responsive service, emphasizing automation in deployment, offering efficient self-service resources. Although both platforms offer effective deployment strategies, PageUp People is noted for its direct customer support.

Pricing and ROI: PageUp People typically requires a substantial initial setup cost but offers a high return on investment through its expansive management features and analytics. SmartRecruiters presents a more flexible pricing model, potentially leading to lower upfront costs and a better perceived ROI through its streamlined recruitment functionalities and emphasis on efficiency. SmartRecruiters tends to deliver a more balanced equation of cost and applicability, making it attractive for organizations focusing on immediate value realization.

To learn more, read our detailed PageUp People vs. SmartRecruiters Report (Updated: March 2025).

PageUp People vs. SmartRecruiters

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PageUp People

Ranking in Talent Acquisition

16th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Talent Management (36th)

SmartRecruiters

Ranking in Talent Acquisition

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (1st)

Mindshare comparison

As of April 2025, in the Talent Acquisition category, the mindshare of PageUp People is 0.5%, down from 0.6% compared to the previous year. The mindshare of SmartRecruiters is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Acquisition

Featured Reviews

CarloGalati

Director at Edge HR

Has all-inclusive pricing and good talent acquisition and onboarding components, and is an excellent product for mid-sized to large organizations

They could probably add surveying, as in engagement surveys, to their product. That would be something that would be valued by their customers. For instance, Culture Amp is a product that does a lot of the engagement stuff. They're diversifying into other aspects of talent management. It is not yet at the same scale as PageUp People, but it is an excellent product as well.

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Anudeep Kamuni

Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees

Efficiently automates tasks but lacks certain features in terms of usability

There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The talent acquisition and the onboarding components of the system are most valuable."

"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."

"I used the free version, which I found valuable."

"The candidate experience was better because the whole process was there."

"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."

"The most valuable feature is the way that they've set it up for collaboration."

"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."

"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."

"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."

More SmartRecruiters pros

Cons

"They could probably add surveying, as in engagement surveys, to their product. That would be something that would be valued by their customers. For instance, Culture Amp is a product that does a lot of the engagement stuff. They're diversifying into other aspects of talent management. It is not yet at the same scale as PageUp People, but it is an excellent product as well."

"The solution's reporting feature could be improved because it is not very strong."

"We ran into some serious issues related to language barriers."

"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."

"The solution needs to work on a single sign-on."

"One of the areas that we would like them to improve is the self-scheduling feature. They have a self-scheduling feature that can be made a little bit more automated when it comes to scheduling. We are trying to use it, but it doesn't feel very user-friendly. This is something that could be improved. They have launched WhatsApp connections in the system, where instead of sending emails, you can WhatsApp candidates directly from the system, but currently, it mainly works in a few countries. Spain, where I'm based, is not one of them. If we use the system, the phone number for the candidates would be from the UK, and we don't think that would be the best. This feature is good for some countries, but not for all at the moment. It was first launched in the USA and then in a couple of countries in Europe. It is not yet launched fully in Europe. Reporting is always something that can be improved. Even though it is working well for us, its reporting can be better. Currently, it is a little bit complicated when it comes to reporting. It has a few pre-made reports that are easy to access, but if you want more details, you need to build your own reports. In order to do that, it is a bit tricky to learn and understand how it works. Even though you have help agents and support for help, it takes some time to learn, but it is not impossible. We have very recently made some integrations with Tableau. We are building dashboards in Tableau where we can get daily updated reports, and they are definitely helpful. That's something we would recommend. SmartRecruiters has recently implemented an inbox. You can have an inbox where you can see all your conversations, but currently, it is not filtering between the recruiters, so you see everyone's emails in there. They have already announced that they are working on the filtering feature for a specific inbox to make it more personalized per recruiter. This way the recruiters can have an overview of their own work."

"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."

More SmartRecruiters cons

Pricing and Cost Advice

"PageUp has a different model from other organizations. As part of their pricing structure, they tend to work with you very closely and not charge you for the setup. So, there is one price all inclusive of setup, and for that reason, they become an attractive provider to work with. Here in Australia, the education sector has gravitated very heavily towards PageUp."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"SmartRecruiters is an expensive solution."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

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11%

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Questions from the Community

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What do you like most about SmartRecruiters?

The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.

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What is your experience regarding pricing and costs for SmartRecruiters?

SmartRecruiters is an expensive solution.

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What needs improvement with SmartRecruiters?

With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, b...

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Product Reports

Talent Management

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Overview

SaaS tool that assists organizations in recruitment and on-boarding, performance management, leadership development, and succession planning.

PageUp People

SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

Sample Customers

MYER, Target, coles, Fujitsu, Michael Hill

Atlassian, Aol, IBM, Napa, Skechers

PageUp People vs. SmartRecruiters