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Palo Alto Networks Cortex XSOAR vs Stellar Cyber Open XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
Stellar Cyber Open XDR
Ranking in Security Orchestration Automation and Response (SOAR)
25th
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (52nd), Endpoint Detection and Response (EDR) (61st), Network Detection and Response (NDR) (21st), Extended Detection and Response (XDR) (34th)
 

Mindshare comparison

As of April 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Palo Alto Networks Cortex XSOAR is 11.0%, down from 12.9% compared to the previous year. The mindshare of Stellar Cyber Open XDR is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
Hrishiraj Bhattacharjee - PeerSpot reviewer
Correlates incidents, allows for quicker identification and helps prioritize investigations
The only challenge is, and that’s where we come into play, it’s a pretty high-tech platform. So, it’s difficult for small and medium-sized organizations to manage it on their own. It’s a very complex system. It requires a lot of expertise. All my guys who work on it have gone through certification from Stellar itself. There are three different certifications that you need to complete. Only then are you certified by Stellar to work on it. It’s a very complex platform. Not everyone can use it. A simple IT engineer or system admin won’t be able to handle it because it’s quite complex. You need to have an understanding of the industry, the subject, and the tool. So, just purchasing this tool or license and then using it on your own would be very difficult to configure and manage on a day-to-day basis. The pricing model is not suitable for small and medium companies, particularly small companies. The minimum pricing model they have is suitable for companies with more than one thousand users. So, if someone has 50 to 100 users, like typical small companies, it’s difficult for them because the cost involved is high. Stellar would charge you for those thousand users, but you do not need all those users. So what are they going to do? I guess Stellar does not want to target small companies directly and maybe relies on resellers and MSPs like us to sell it. So, that is something I would recommend changing. Otherwise, it’s a great tool, but because of the pricing model, small companies are unable to leverage the advantage of this beautiful tool. So, the pricing model should be suitable for small and medium businesses. The product currently has vulnerability monitoring and everything. But if they could also do something about vulnerability management and maybe patch management, that would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are simplicity and ease of integration."
"The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information."
"The product’s stability is good."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The solution is user-friendly and easy to configure."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"It is quite scalable. I would rate it a ten out of ten."
"It can integrate with almost any cybersecurity tool available in the market."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
 

Cons

"The formats are not compatible, are readily not available, and are not readable."
"The solution's correlation rules and playbooks should be improved."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
"It is been decommissioned by Palo Alto."
"The solution's technical support could be better."
"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
"Support is an issue because they have a limited number of resources."
 

Pricing and Cost Advice

"There is a yearly license required for this solution and it is expensive."
"The solution's cost is reasonable."
"Cortex XSOAR's price could be lower."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"The solution's cost is high."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"It’s a single license platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers functionalities at a significantly lower cost than rival products, enabling me to...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvement as of now. Their support is good, and the team is small, enabling them to ca...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especially for customers with large and medium networks. It eliminates the need for a d...
 

Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. Stellar Cyber Open XDR and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.