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Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
328
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
192
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
24th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.4%, up from 3.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our security improved from being able to put in rules and close off unwanted traffic."
"​Easy to implement, and it is also reliable.​"
"The pricing is great and very reasonable."
"The technical support is great."
"It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
"You can create multiple Virtual Domains (VDOMs), which are treated as separate firewall instances."
"The wireless control is helpful."
"The initial setup process is quite easy."
"Palo Alto Networks NG Firewalls offer a comprehensive suite of security features, with Intrusion Prevention System and certificate inspection being among the most valuable."
"I like the remote access and URL filtering features that are available on global products."
"The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us."
"URL filtering and WildFire features are most valuable. It is very user-friendly. It is a very solid product, and it definitely works."
"The solution allows us to set parameters on where our users can go. We can block certain sites or ads if we want to."
"It worked fine normally."
"The initial setup was very easy."
"The solution offers good sandboxing."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"The scalability is okay. We have around 2200 people using this solution."
"The technical support from Zscaler was excellent."
"Once you have Zscaler running you have access to configure it however you want."
"It is a stable solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
 

Cons

"I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security."
"To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"There are some license issues. Not every feature must have a separate license. There must be some of kind synergy between the license so we don't have to pay for every individual license that we would like to have."
"In my opinion, Fortinet FortiGate could be improved by making the appliance smaller than what we have here, as it is pretty big."
"Technical support for this solution can be improved."
"The updates Fortinet provides are sometimes unstable."
"The scalability could be better."
"The functionalities are limited."
"Configurations related to different operating systems can be complex, and we have encountered issues with Linux systems."
"I would like to see more integration."
"The pricing could be improved upon."
"This solution cannot be implemented on-premises; it's only a cloud solution. The price is high as well."
"One area for improvement with Palo Alto Networks NG Firewall would be customer support. Currently, in regions like India, customer support is handled by third-party partners. Unfortunately, the support provided by these partners has not been satisfactory. It would be beneficial if the tool handled customer support directly, similar to how Cisco maintains high-quality customer care. This would ensure that customers receive the level of support they expect."
"In the last three years at least, they have been lagging behind their competitors. The main issue is the support that we can get... You have to wait for them to get back to you and sometimes it's random. And the biggest problem I have is that you have to wait hours on the line when you're calling them to get a hold of the next available engineer."
"Enhancing support teams' capability to handle cases without much delay would be beneficial."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"The product could improve its integration with some legacy systems."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Because it's on cloud, it doesn't allow application of extra settings."
 

Pricing and Cost Advice

"For medium and enterprise organizations, FortiGate is more affordable."
"I would rate the pricing a five out of ten"
"Its pricing is good. It's average or normal as compared to Palo Alto and Check Point firewalls."
"The pricing depends on the FortiGate model we are using, ranging from $3,000 to $20,000 US dollars."
"Fortinet FortiGate's price can be reduced."
"We find the most valuable aspect of this solution is the price. It is affordable, and cheaper than other firewalls."
"Fortigate's pricing is competitive."
"The license is too expensive to renew. The license renewal process is also complex."
"Annually, the licensing costs are too much."
"In terms of price, the user finds it expensive, rating it around nine."
"Palo Alto Networks NG Firewalls are expensive compared to WatchGuard XTM firewalls."
"It's too expensive."
"The pricing is very high."
"The product is expensive compared to competing products but uses a similar type of pricing model based on hardware, software and maintenance."
"Cost-wise, I don't see much difference in network-related costs, but this is a premium-grade firewall. There is a cost involved, and you must pay for that to get the most out of it. Its licensing costs are straightforward. There aren't any hidden costs."
"There is an advantage to going with the high availability pair licensing model versus the standalone. It gives you a high availability pair, but the pricing is only a slight increase over a single system. It makes sense to take a look at your add-on functionality, like the Applications and Threats subscription and URL protection subscription. On the user side, I might want everything. However, on the server side, I might not need very much. I might want the Applications and Threats subscription and not much else. So, you don't have to buy all the bells and whistles for every firewall. Depending on what the function is, there are ways around it."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It is expensive for small businesses."
"There are different subscription models available."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall and other solutions. Updated: March 2025.
848,716 professionals have used our research since 2012.