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Cisco Multicloud Defense vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
SentinelOne Singularity Cloud Security offers excellent customer service with quick responses, though some users report variable support quality.
No sentiment score available
No sentiment score available
Zscaler Cloud Firewall's support is responsive and knowledgeable, with most users rating service satisfaction around seven or eight out of ten.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
 

Room For Improvement

Sentiment score
6.2
Users seek enhanced SentinelOne features, including search, integration, reporting, UI navigation, cost, documentation, and deployment efficiency.
No sentiment score available
No sentiment score available
Zscaler Cloud Firewall needs enhancements in customizability, integration, support, deployment, data protection, user policies, pricing, and reporting.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
 

Scalability Issues

Sentiment score
9.1
SentinelOne Singularity Cloud Security excels in scalable, seamless endpoint integration and deployment, with robust adaptability and auto-scaling features.
No sentiment score available
No sentiment score available
Zscaler Cloud Firewall is highly scalable, managing organizations of all sizes efficiently and receiving high ratings for scalability.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
 

Setup Cost

Sentiment score
7.8
SentinelOne Singularity offers competitive and flexible pricing with discounts, modular options, and savings compared to competitors like Sophos.
No sentiment score available
No sentiment score available
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity is reliable, stable, and integrates well with AWS, despite minor agent issues and interface concerns.
No sentiment score available
No sentiment score available
Zscaler Cloud Firewall is highly stable, reliable even in large banks, with most users rating its stability between seven and ten.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
 

Valuable Features

Sentiment score
8.7
SentinelOne Singularity Cloud Security delivers automated threat management, seamless integration, and comprehensive visibility, enhancing productivity and security efficiency.
No sentiment score available
No sentiment score available
Zscaler Cloud Firewall excels in advanced protection, scalability, ease of setup, granular control, and effective management of internet traffic.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
93
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (3rd)
Cisco Multicloud Defense
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (40th)
Zscaler Cloud Firewall
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
16
Ranking in other categories
Firewalls (26th)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
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Vikram Srirama. - PeerSpot reviewer
A highly scalable solution that helps monitor and block undesired, non-standard traffic
Zscaler Cloud Firewall is a cloud-based solution. Zscaler Cloud Firewall is a good product. Since it's a SaaS product, most of the maintenance of devices is eliminated, and it is bundled with your secure web gateway. People should use Zscaler Cloud Firewall for their remote users or work-from-home users. Overall, I rate Zscaler Cloud Firewall a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Computer Software Company
51%
Financial Services Firm
8%
Manufacturing Company
7%
University
7%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.
What needs improvement with PingSafe?
Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it,...
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What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...
What needs improvement with Zscaler Cloud Firewall?
Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cl...
 

Also Known As

PingSafe
Valtix
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Overview

 

Sample Customers

Information Not Available
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Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP). Updated: October 2024.
816,406 professionals have used our research since 2012.