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Palo Alto Networks VM-Series vs SonicWall NSa comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate users experience cost reduction, improved security, and efficiency, with quick returns despite initial challenges, ensuring satisfaction.
Sentiment score
7.1
Palo Alto Networks VM-Series offers excellent ROI with efficient security, quick deployment, and significant cost savings, justifying initial pricing.
Sentiment score
8.5
SonicWall NSa delivers swift ROI, reducing costs by 20%, enhancing security, and improving operational efficiency for users.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies globally, with North America and Europe receiving quicker support compared to South Asia.
Sentiment score
7.6
Palo Alto Networks VM-Series support is positively rated for responsiveness, though improvements are needed, and premium support is costly.
Sentiment score
9.2
SonicWall NSa support is knowledgeable and effective, yet some customers experience slow response times and seek improvements.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The support quality could be improved.
The technical support is very good.
It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
The support from SonicWall was excellent.
SonicWall support is very helpful and responsive.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, adaptable, and supports dynamic routing, but may face issues with non-Fortinet devices and licensing.
Sentiment score
7.5
Palo Alto Networks VM-Series is acclaimed for scalability, effectively adapting to cloud demands and enterprise environments, particularly in AWS and Azure.
Sentiment score
6.5
SonicWall NSa offers scalable options and manageable costs, though some find hardware upgrades and configurations challenging.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability, with updates enhancing reliability, though rare configuration issues may arise under heavy traffic.
Sentiment score
8.4
Palo Alto Networks VM-Series is highly stable, handling significant loads effectively with minor issues, generally rated 9-10 by users.
Sentiment score
8.6
SonicWall NSa receives mixed stability feedback, with users noting both reliable performance and sporadic issues like software conflicts.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
Hardware is generally very stable.
The stability of SonicWall NSA is quite good.
 

Room For Improvement

Enhancements are needed in interface stability, SNMPv3 support, integration, user intuitiveness, analytics, cost-effectiveness, and customer support responsiveness.
Users find Palo Alto Networks VM-Series lacking in UI, scalability, reporting, integration, support, security features, and ease of management.
SonicWall NSa faces usability, performance, and support issues, with high costs and integration challenges impacting overall satisfaction.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
There is a need for two-factor authentication, particularly for VPN and CloudProtect.
More details in the analytical tools offered would be appreciated since it is not yet mature.
There are some aspects of the dashboard configuration or customization that could be improved.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing, often cheaper than competitors, with variations based on hardware and licensing options.
Palo Alto Networks VM-Series offers flexible but expensive pricing, justified by strong security features, with complex licensing models.
SonicWall NSa provides cost-effective security with competitive pricing, subscription-based licensing, and value-added features compared to competitors.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The pricing is reasonable and reflects the quality of the product.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
I would rate the price of the product as seven out of ten.
 

Valuable Features

Fortinet FortiGate excels with robust security features, intuitive interface, affordable pricing, supporting VPN, firewall, UTM, and SD-WAN.
Palo Alto Networks VM-Series provides advanced threat management, scalability, and ease of use with strong cloud integration and zero-trust security.
SonicWall NSa offers robust security, user-friendly management, and flexibility, with comprehensive VPN and advanced threat protection features.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities.
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks VM-Series
Ranking in Firewalls
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Advanced Threat Protection (ATP) (10th)
SonicWall NSa
Ranking in Firewalls
20th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
87
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 0.7%, down from 0.8% compared to the previous year. The mindshare of SonicWall NSa is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AshwaniTyagi - PeerSpot reviewer
Advanced protection and good integration capabilities with good reliability
We use Palo Alto Networks VM-Series to offer services to our customers as a managed security service provider. We provide solutions and services to our customers across the globe. For example, if I want to host a firewall in the cloud or somewhere where the physical appliance is not a possibility…
MohammedMateen - PeerSpot reviewer
Easy to scale advanced threat protection solution with knowledgeable technical support, but has occasional bugs
An area for improvement in SonicWall NSa is that sometimes, we experience bugs when upgrading, so we have to contact their technical support to fix issues. It would be much easier if this improvement was in place: if the one-time password which is built-in, was provided as an OTP for the administrator logging into the console, so that we'll have a quicker awareness of it, rather than needing to check emails for it. Having a Telegram or WhatsApp bot integrated with the device, for example, will be very helpful for us, so we can instantly take action, without us needing to log into and check our emails, meaning we'll be able to put things right faster. This may not be possible in SonicWall NSa, but I'm also looking for any kind of controller or device for the Windows server or client, e.g. Windows 11 and Windows 10 from SonicWall NSa itself, so that a security domain or the gateway of the organization would be able to identify the latest update for a product, whether that product is installed or not. This feature would be very helpful, and it's what I'd like to see in the next release.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
What needs improvement with SonicWall NSa?
I would like more free VPN licenses. It would be beneficial if they could enhance the analytics part. It needs to be ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Warren Rogers Associates
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Find out what your peers are saying about Palo Alto Networks VM-Series vs. SonicWall NSa and other solutions. Updated: January 2025.
839,164 professionals have used our research since 2012.