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Prisma Access by Palo Alto Networks vs Proofpoint Cloud App Security Broker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.3
Palo Alto Networks' Prisma Access support is knowledgeable and friendly, though users note occasional delays in response times.
No sentiment score available
They are very fast, responsive, and knowledgeable.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
4.8
Prisma Access requires better third-party integration, support, interface, pricing, and compatibility, with enhanced machine learning and technical support.
No sentiment score available
It is not as intuitive as the rest of the platform.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
7.7
Prisma Access efficiently scales for varied users with easy licensing, supporting global enterprises and flexible growth without new hardware.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
To scale, one would need to upgrade or acquire more hardware.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
5.5
Prisma Access offers comprehensive features and flexible licensing, considered costly but providing significant protection and technological benefits.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.0
Prisma Access is highly rated for stability and performance, despite minor configuration delays and occasional bugs.
No sentiment score available
We've experienced zero downtime.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
8.5
Prisma Access offers robust security, zero-trust, seamless access, easy management, and app protection with DLP, WildFire, and Cortex integration.
No sentiment score available
The solution's mental health function can detect if someone needs help.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
61
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Enterprise Infrastructure VPN (4th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
13th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
TejasJain - PeerSpot reviewer
Provides actionable insights, secures all applications, and has global coverage
It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.
Kamal Kumar Verma - PeerSpot reviewer
Stable product with essential document tracking features
In my organization, we worked with around ten to fifteen different technologies, including Bitglass, and CASB was not among our top priorities. While CASB might benefit some organizations, it was optional for our specific setup, considering the other security measures and technologies we had in place. I found no particularly valuable features regarding CASB resolutions. There are other tools available that can achieve the same functionalities and perform similar tasks. For example, I can accomplish tasks like encryption or secure data movement from our office to the internet using alternative services like Zero Trust solutions. Because of this, our organization considered removing it from our system due to its limited benefits compared to other products.
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Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Government
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The licensing cost of Prisma Access is calculated per unique user, with each user being able to connect up to eight d...
What do you like most about Proofpoint Cloud App Security Broker?
The tool's most valuable feature is reporting. It helps us understand what's going on in our environment.
What needs improvement with Proofpoint Cloud App Security Broker?
Proofpoint Cloud App Security Broker should be cheaper.
What is your primary use case for Proofpoint Cloud App Security Broker?
We primarily used the product as an identity provider and for document tracking features on mobile.
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
FireLayers, PCASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Emerging Technologies, HP, CSA, Perion
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Proofpoint Cloud App Security Broker and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.