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Proofpoint Email Protection vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Security Awareness Training
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
Proofpoint’s ZenGuide
Ranking in Security Awareness Training
13th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Security Awareness Training category, the mindshare of Proofpoint Email Protection is 9.0%, down from 14.0% compared to the previous year. The mindshare of Proofpoint’s ZenGuide is 3.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
TZ
Improves employees' security awareness, integrates with AD, and user synchronization works well
As we have to report the results of each training to different recipients, it will be very helpful when the reporting system is improved. We would like to create reports for local IT leaders in a different way, more suitable for upper management. We need to have archive functions for older training in order to satisfy requests from local regulators.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was easy to set up."
"The initial implementation is pretty easy to handle."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The anti-spam features are excellent on the email firewalls."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
 

Cons

"We find the cost to be prohibitive."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The stability and UI are the two areas of the solution with certain shortcomings that need improvement."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
"Integration for reporting needs to be improved, it's too complex."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"In general, the pricing is competitive."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"The licensing is basically $8/user."
"Proofpoint is fairly expensive."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
6%
Financial Services Firm
21%
Comms Service Provider
12%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
Ask a question
Earn 20 points
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: March 2025.
847,625 professionals have used our research since 2012.