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Proofpoint Email Protection vs Symantec Web Isolation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Proofpoint Email Protection
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
Symantec Web Isolation
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (71st)
 

Featured Reviews

Pranay Gurrapu - PeerSpot reviewer
Aug 16, 2024
Beginner -friendly tool and simplifies the process of adding new domains
We use it for user queries. For example, if a user flags that they're not receiving emails from a particular sender, we investigate where it got blocked in Proofpoint, if it was delivered successfully, or if it was quarantined.  We also onboard new domains, adding SPF and DKIM records to the DNS…
VamsiMohan - PeerSpot reviewer
Jul 13, 2022
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."
"It's a mature product. It does a good job in detection."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The most valuable features of Proofpoint Email Protection are ease of use, data loss prevention, antivirus, and spam protection."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"It was easy to set up."
"The stability is very good."
"The most valuable feature is the option to edit the inbound security."
"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
 

Cons

"The false positives are an issue."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The solution should add post-sales training."
"We find the cost to be prohibitive."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Symantec Web Isolation could improve by reducing licensing costs."
 

Pricing and Cost Advice

"In general, the pricing is competitive."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Pricing has recently been increased and the cost is a downside"
"It is multiple times more expensive, which made it very much less attractive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost of Symantec Web Isolation is high."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Proofpoint Email Protection?
The support team was a bit slow. It takes months to implement the next feature. So I'd like to see faster support.
Ask a question
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Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
Fireglass
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Jefferies
Find out what your peers are saying about Proofpoint, Barracuda Networks, Abnormal Security and others in Secure Email Gateway (SEG). Updated: November 2024.
815,854 professionals have used our research since 2012.